Now Hiring - World Insurance Associates - Account Executive, Employee Benefits in Des Moines, IA

Summary

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Account Executive, Employee Benefits

This individual will play a key role in the overall management and growth of our mid-large market clients. In addition to a managing the day-to-day service on an assigned book of clients, this individual will bring middle/large market employee benefits client management experience to help implement new solutions with clients and prospects.

Key responsibilities include:

• Manage and support middle and large market clients, ensuring quality service delivery within established scope of work, workflow, standard operating producers, and professional excellence standard.

• Provide strong Employee Benefits technical expertise to clients and service team members through advanced knowledge of plan design alternatives, underwriting and funding concepts.

• Drive utilization and ensure accuracy of all agency management system information for marketing, benchmarking, policy, premium and commission detail, updates system with ongoing client activities.
• Participate in new business presentations for middle and large market clients promoting our value proposition, scope of services and product offerings to prospective clients/new client contacts.
• Participate in building strong client relationships for strong client retention and satisfaction from both a strategic and tactical client management perspective.
• Project manage the client service plan, collaborating with internal team members and external carrier partners to execute on scope of services, key initiatives, and project timelines; coordinate a smooth transition process for onboarding new clients.
• Deliver proactive day to day client service and consulting, collaborating with the team to resolve issues (eligibility, carrier coverage and claims issues, compliance; health care reform, HIPAA).
• Lead the delivery of enrollment, benchmarking, financial and utilization data based on financial review standards and make recommendations as appropriate.
• Lead and oversee the renewal process, including marketing activities, underwriting and renewal development, and negotiating on behalf of client and providing program recommendations.
• Educate clients on the regulatory and compliance environment within employee benefits.
• Maintain relationships with internal and external business partners and carriers.
• Oversee renewals and marketing efforts of clients, act as an advisor to teams in carrier selection, financial negotiations and client service planning and recommendations.

Qualifications

• 10+ years’ Employee Benefits Brokerage Client Management experience.
• Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry.
• Life/Health insurance license or the ability to obtain immediately required.
• Advance knowledge of group benefits in multiple product lines (i.e., medical, dental, life, AD&D, disability) and innovative vendor solutions including knowledge of federal/state legislation related to the insurance industry.
• Strong financial acumen, with the ability to manipulate and interpret financial data for effective decision making and plan performance.
• Demonstrated knowledge in plan design, underwriting and funding concepts with experience in delivering benchmarks, plan design modeling, pricing/budget setting.
• Strong knowledge of industry trends and internal and external third-party products/solutions, beyond traditional insurance products.
• Strong negotiation and relationship management skills, supported by technical knowhow.
• Strong project management skills to develop client service plans and execute on the implementation and management of multiple external and internal resources and deadlines.
• Ability to participate in leading client decision makers through the development of a mulit-year strategic plan that includes tactics, solutions, and program recommendations.
• Advanced skills in Excel, PPT and EB analytics tools, models, and capabilities.
• Strong verbal and written communication and presentation skills, with the ability to build rapport, present with clarity and impact and adapt communication style at various levels.
• Ability to travel 15- 25%, primarily statewide.

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