Now Hiring - thyssenkrupp - Inside Sales Representative - Detroit in Detroit, MI

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.

thyssenkrupp Steel Services, a division of thyssenkrupp Materials NA, Inc., is a leading supplier of flat rolled, hot rolled, and hot dipped carbon steel products to the U.S. Marketplace, including galvanneal, galvalume, galfan and enameling steel. Our people, our suppliers, and our state-of-the-art service center in Richburg, South Carolina, supported by a network of stocking locations throughout North America, are dedicated to providing exceptional customer service to our customers from a variety of manufacturing sectors.

Your responsibilities

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Key Accountabilities:

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Minimum Requirements:

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer’s accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

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If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection