Now Hiring - Bluum - Information Technology Sales Administrator in Phoenix, AZ

Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission – to improve learning and make it more accessible. From the personalized support and services, we provide to the hand-picked products we use that create make exceptional learning environments, everything we touch, say, or do empowers educators to make a difference. Learn more about how we are cultivating possibility at Bluum.

The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.

• Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
• Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
• Processing returns and corrections to orders or invoices
• Monitoring and closing out open orders and returns
• Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
• Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
• Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
• Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
• Sharing responsibility for regular report and contract maintenance with other Sales Support staff
• Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
• Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
• This is a hybrid role #LI-Hybrid

#bhp

Experience

• 2 - 5 years: Customer service or administrative experience

Education

• Associates or better

Skills

• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Problem Solving
• Communication
• Planning & Organizing

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals