Now Hiring - LEDtronics - Inside Sales Representative in Torrance, CA

Full description of the position

QUALIFICATIONS/REQUIREMENTS:

• High school diploma or equivalent.
• Minimum three (3) years of inside sales experience, preferably in an electro-mechanical industry/manufacturing environment.
• Lighting experience highly preferred.
• Must possess strong verbal and written communication skills.
• Ability to problem solve and make decisions with limited supervision.
• Strong organizational skills and positive team attitude.
• Capability to use a variety of office equipment such as computer, fax machine and copy machine.
• Strong closing skills.
• Working knowledge of MS Office.
• Strong multitasking ability is a must.

DUTIES AND RESPONSIBILITIES:

• Professionally handle a large volume of incoming calls/emails from current and prospective customers.
• Reach out to existing/prospective customers by making required outbound calls/emails on a daily basis.
• Be fully versed on all product lines and also be able to offer alternatives to customers when asked.
• Document all verbal sales/order communications with internal and external customers.
• Enter all necessary data into the computer system and maintain reports for your territories.
• Keep a detailed record of all fax, verbal and email communication between yourself and the customer.
• Maintain a detailed knowledge of all stock and product line.
• Fully understand the process flow and procedures through each department for available products.
• Remain aware of all marketing campaigns, promotions, discontinued items, and stock status.
• Provide all necessary information needed to resolve any discrepancies in orders taken and/or shipped.
• Stay fully apprised of all orders and their current statuses by working closely with the CSR who is assigned to your territories.
• Remain in regular contact with your territory’s outside sales representatives, working with them to assist and facilitate customers/sales/projects in the area.
• Validate as needed on purchase orders.
• Qualify and process sample requests.
• Follow up on all quotes, samples and opportunity's in sales report.
• Communicate any problems or special requests made by the customer and/or distributor to the appropriate personnel through customer service.
• Maintain detailed and accurate records of customer comments and/or complaints regarding all products.
• Report all customer complaints to upper management in no less than 24 hours.
• Identify and pursue new customers and projects to increase sales volume.
• Perform others duties as assigned.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• No nights

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

COVID-19 considerations:
Unvaccinated employees are required to wear face masks. Employees practice social distancing and wash/sanitize their hands regularly. The offices are sanitized by a professional cleaning service regularly.

Ability to commute/relocate:

• Torrance, CA 90505: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• B2B sales: 1 year (Preferred)
• LED lighting industry: 1 year (Preferred)
• Inside sales: 3 years (Required)

Work Location: In person