Now Hiring - Burgin Platner and Company - Professional Services Account Manager - Personal Lines in Quincy, MA

Full description of the position

Position Summary

The Personal Lines Account Manager maintains clients within a Customer Service team. The primary responsibility is to answer coverage, billing questions, make changes and write new policies for the clients.

Principal Accountabilities

• Good communication skills are essential

• Maintains self-control in difficult situations

• Resolves issues that require judgment based on company guidelines

• Initiates changes and corrections based on customer requests

• Works with company underwriters to find solutions to many challenges

• Quotes and writes new business for all Personal Lines

• Assists other members of the department, including Producers

• Review accounts to offer the best coverage available for clients and round out accounts

Job Requirements

Education:

High School Diploma

Experience:

Two years Personal Lines experience in an agency or company customer service department.

Skills:

Communicates, verbally and in writing, in a professional manner

Familiar with an Agency Management System, preferably AMS360

Proficiency with carrier web portals

Microsoft Office products

Job Type: Full-time

Pay: Up to $1.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Quincy, MA 02169: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person