Now Hiring - Premium Service Brands - Franchise Business Coach in Charlottesville, VA

THE OPPORTUNITY

As a Franchise Business Coach, you will partner with 20-40 franchise owners across the US. Your position will play a critical role with franchise owners across different stages of business ownership. You will partner with each franchise owner to develop strategy, help drive accountability and engagement, and motivate and track key performance metrics. As a Business Coach you will collaborate with an integrated internal team of Franchise Support, to include executive leadership, marketing, accounting and external vendors to ensure Franchisee success. A prime candidate will have a proven track-record and ability to help others scale their business, support owners by removing obstacles and advise on financial and operational metrics. You will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.

This is an in-person position that requires working from our Charlottesville, VA office.

WHAT YOU'LL DO:

• Support owners as they onboard as a new franchisee and prepare to launch new business
• Guide mature owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively advance operations and prepare for growth
• Conduct business and financial reviews weekly/bi-weekly with franchise owners to discuss business performance and new opportunities, as well as to provide benchmarking data and insights
• Partner with executive leadership to support revenue growth across the franchise brand(s)
• Identify workflow inefficiencies within the franchise network and work to formulate and implement operational improvements in partnership with franchise owner
• Build and lead group educational sessions with franchise owners around specific topics; areas of improvement and growth opportunities
• Liaison with internal Operations, Learning departments to advance training and development across the Franchise network
  

WHAT WE'RE LOOKING FOR

• Bachelor's degree (Finance/Accounting, Business Administration preferred)
• 5+ years of relevant work experience (business ownership, revenue management, account management)
• Proven track record in running a small business and/or scaling businesses
• Ability to review, understand and execute strategies through understanding profit/loss statements
• Leadership experience, including the ability to have a strong presence, motivate others and inspire change and growth
• Verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues
• Highly organized and thrive in a dynamic environment with the ability to set and adjust priorities independently
• Team player with an entrepreneurial spirit - independent, self-motivated, adaptable, and multi-task in a fast-paced environment
• Positive attitude
  

BONUS POINTS

• MBA or other advanced graduate degree.
• Franchise experience
• Experience working with or owning a small business.

OUR CULTURE

• Energized, passionate and committed culture that thrives on building community and team
• Opportunity to grow with an organization that values employee contributions and hard work
• Build and foster meaningful relationships internal and external to the organization
• See your work make an impact and enable small business owners to be successful
• Start-up vibe & culture designed to develop a rewarding career with growth opportunities handling real world challenges

WHAT WE OFFER

• Unlimited PTO after 90 days of employment
• Paid holidays
• Paid parental leave
• Access to a diverse group of mentors
• Health, dental and vision insurance
• 401K (including matching)

Premium Service Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.