Now Hiring - FIS - Sales Operations Manager Senior in Jacksonville, FL

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Reports To: Head of Revenue Operations

At Payrix we are a global team of passionate Payments, Financial Services and software experts who provide vertical software companies with an all-in-one platform and a white-glove approach to capitalize on the opportunities for growth, innovation, and transformation within embedded payments.

The Revenue Operations team’s Key focus areas are in: Marketing, Sales and Partner Success while moving fast to deliver and scale the business.

• Process - Responsible for driving process optimization while maintaining an excellent client onboarding experience and minimizing processing errors.

• Tools - Strong presentation composition skills required for enablement and reporting to business stakeholders.

• Insights - Ability to apply strong analytical and critical thinking skills to solve business problems, and quickly arrive at recommended solutions that support team goals.

What you will be doing

• Leading, building and refining the Revenue Operations function for scale

• Explore opportunities to improve process efficiencies for hypothesized outcomes

• Provide customer journey analytics to support team goals of increasing pipeline and achieving partner success of full value transaction

• Generate key performance data visualizations needed for management reviews and assist with development of presentations for executive reviews

• Collaborate with cross-function teams including Product, Marketing, Sales, Solution Consulting, Partner Success, and Support

• Support and innovate with all Go-to-Market cross functional work regarding: Finance, Legal, and Risk

• Research and negotiate for next generation RevOps tech stack tooling

• Engage and mentor within the team on a regular cadence

• Building pre and post sales healthscore model

What you bring:

• 10 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

• 5+ years of experience in revenue operations

• Proficient in PowerPoint and Excel and savvy with developing presentations for large audiences, building workflows, reports etc.

• Ability to think analytically with strong focus on process and enablement

• Self-motivated, works well independently as well as part of a team

• Works with minimal direction and proactively leads cross-functionally

• Flexible and creative thinker with the ability to define business tradeoffs, generate solutions and manage uncertainty

• Analytical, organized, accurate, and detail-oriented with fact-based insights

• Team oriented, collaborative, diplomatic, and results driven, with proven success over a wide variety of functional business problems

• Independent judgment and mature decision-making skills to ensure employee and customer expectations are exceeded.

• Ability to effectively communicate, either written or orally on technical issues to managers and clients.

• The ability to work cross functionally in order to successfully negotiate for shared resources and timelines

• Fundamental project management skills

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• Time to support charities and give back in your community

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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