Now Hiring - Luxury Bath - Inside Sales Representative in Colorado Springs, CO

We are seeking Inside Sales Representatives to join our team! If you are customer-focused, detailed, and ready to take the next step in your career, keep reading! You will be responsible for scheduling potential clients by assessing their interest and getting them excited for their new remodel project. This is a position that pays hourly plus commission. There is no cold calling in this role. Earn up to $100k per year!

Who are we?

With 30-years in business and over 80,000 satisfied customers, we are continuing to push the status quo on the home improvement industry. We're not another construction company. We're not here to install baths or kitchens or windows. We're here to meet customer's needs. That's why we're in business. That's why we exist. Meeting needs. Delivering exceptional service. And only employing exceptional craftsmen and representatives.

The job:

• Handle in-bound lead flow, follow-ups, text and email outreach.
• Develop new sales opportunities by scheduling appointments through outbound calling.
• Learn to overcome objections; ask for an appointment.
• Provide information about the projects and assess the clients needs.
• Document and update customer records based on interactions.
• Call and schedule warm and hot leads.
• Perform outbound call campaigns from leads provided.
• Ensuring that call center policies and procedures are followed.
• Answer inbound calls from existing and potential customers.
• Expect professionalism and reliability from call center employees.
• Meet and exceed daily outbound call quotas.
• Ensure that the call center goals are met.
• Giving excellent customer service and engaging with each prospect.
• Follow scripting to ensure that all call expectations are met.
• Transferring calls to other departments if a customer.
• Participate in meetings, ongoing training sessions and weekly coaching.

What it takes to be successful:

• Inside sales and/or customer service experience, preferred.
• Strong phone presence and the ability to work in a fast-paced environment required.
• Work hard-play hard mindset.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Superior communication and customer service skills.
• Strong record of positive Customer Satisfaction results.
• Ability to read and comprehend instructions and information.
• Commitment to personal and professional standards of excellence.
• Weekend availability. Second shift (10am-7pm)

We offer:

• $17 + potential raise after 30, 60, an 90 days PLUS monthly commissions
• High bonus potential
• Generous PTO
• Paid Holidays
• Leadership Development Program
• Eligible for Bordner's suite of benefits, medical/dental/vision.

Our Values:

• DRIVEN - Fired-up with enthusiasm, takes ownership of results, commits to doing the right thing.
• FOCUSED - Detailed and knowledgeable, always pursues improvement.
• DEDICATED - Gets The Right Stuff Done. Excels at customer service. Elevates people, our industry and our community.
• TEAM - Is positive, direct and kind. Seeks ways to respect others and remain grateful.

Bordner Home Solutions was voted "Best Places to Work, 2021 and 2022." Join our team- we can't wait to meet you!

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