Now Hiring - Southwest Ohio Regional Transit Authority - Transportation And Logistics Sales Rep in Cincinnati, OH

Full description of the position

POSITION SUMMARY
Metro is seeking a Sales Rep to sell products/services by maximizing customer convenience and promoting service excellence. Support sales plans and special promotions in the achievement of sales goals.

JOB DUTIES

• Sell Metro, TANK and Access fare media by interacting, both face-to-face and over the phone, with customers and organizations in a courteous and efficient manner. Sell fare media via mail when necessary.
• Process both in and outgoing mail, as necessary.
• Balance cash drawer at the end of each shift.
• Sort and organize lost and found items for customer pick up.
• Maintain route schedule rack.
• Assist in the development of strategies to meet or exceed organizational and department performance goals and objectives.
• Model exemplary internal and external customer service.
• Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
• Ability to work in compliance with Metro's safety and security policies.
• Other duties as assigned.
• Assist customers with Mobile App issues
• Assist with the production on CPS smart cards
• Provide assistance with the UC and Cincinnati State Discount program

QUALIFICATIONS

• High School Diploma or GED
• 6 months to 1 year related experience
• Communications - Excellent verbal, writing and non-verbal skills. Clear, concise, and persuasive.
• Excellent grammar and punctuation.
• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
• Employee Development - Accurately identifies and measures own skills and knows when to ask for help in completion of tasks and projects.
• Leadership - Energetic, takes initiative on projects, committed to continuous improvement.
• Professional Integrity - Accountable, honest, fiscally responsible, with the ability to maximize resources.
• Basic computer skills and email.

• Excellent communication skills.
• Cash handling skills required.
• Experience with cash register, touch screen register is a plus.
• Familiarity with Metro's bus schedules, routes, and policies.
• Valid driver’s license.
• Ability to lift a minimum 25 pounds

WORK ENVIRONMENT
Office/retail atmosphere
Shift within Hours of Operation: 6:45 a.m. - 5:45 p.m. Monday through Friday

Job Type: Full-time