Now Hiring - LYNC Logistics - Professional Services National Account Manager in Chattanooga, TN

Full description of the position

Our dog-friendly logistics company is seeking candidates looking to start the new year with a new career!

This is an entry-level to mid-level position on-site in Chattanooga, TN.

LYNC Logistics is a woman-owned company based in Chattanooga, TN. We provide customers with various types of transportation services and strive to support our employees and customers. We invest in our people with cutting edge technology and equipment to provide the highest quality of service possible. Candidates with a drive to succeed looking for a new and exciting opportunity for 2023 are encouraged to apply.
Job description

As a National Account Manager at LYNC Logistics, you will act as a liaison between shippers and carriers. You will focus on expanding LYNC Logistics’ customer base by helping customers move their inventory in the most cost-effective way possible. Business is initially generated through inside sales with the opportunity to travel as needed to grow your portfolio. Accounts are maintained and grown through daily communication with customers while upholding LYNC Logistics’ commitment to service. This is an individual contributor role. In this role you will create, manage and maintain customer accounts on an individual level by seeking leads and regularly following-up as needed.

Responsibilities:

• Prospect, maintain and manage customers with unique needs to grow your book of business
• Multi-task and communicate with customers via phone, email, and other mediums
• Provide customers with shipping quotes in timely fashion
• Keep accurate records of data and relative activities
• Understand and track market trends in the transportation marketplace
• Meet all target marketing weekly, monthly, quarterly, and annual metrics
• Navigate through various systems and websites as needed for customers
• Obtain, prepare, and track loads through the entire process
• Work independently or in a team environment as needed
• We are a flexible work environment with our standard work hours being 8-5 Monday-Friday with an hour for lunch
• Please note, there may be circumstances that will require you to assist customers after hours
• This position may require up to 10% travel to other sites

Education:

• High School Diploma, GED, or suitable equivalent required
• Bachelor's Degree preferred
• Bilingual (Spanish) desired

Experience:

• Minimum of 1-year prior Sales or Customer Service experience required
• Minimum of 1-year prior Drayage experience required
• Minimum of 1-year prior Logistics and Freight Experience strongly desired

Skills & Characteristics:

• Proficiency in MS Office Suites/365 is required
• Self-motivated with a strong desire to succeed
• Demonstrated ability to maintain composure in challenging situations and express adequate problem-solving, negotiation and decision-making skills
• Desire to thrive in a professional office environment and demonstrate strong collaborative skills
• Capability to be flexible, and manage multiple vendors at any given time with urgency and clear prioritization
• Demonstrate excellent communication skills (verbal and written), conflict management, and organization with strong attention to detail, clarity, accuracy, and conciseness
• Strong work ethic with a “can–do” attitude
• Comfortable working independently and within a team environment

Why LYNC Logistics?

• On-site one-on-one training and ongoing career development
• Competitive base salary and uncapped commission opportunity
• 401(k) with flexible match
• Medical, Dental, Vision Life, LTD, STD, and more insurance starting day 1
• PTO awarded after initial 90-day training period
• 8 paid Holidays plus Birthday off
• Internal advancement opportunities
• Dogs present in the office for stress relief
• Casual dress policy

LYNC Logistics is an Equal Opportunity Employer and will judge all applicants based on their qualification for the job, without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Travel

Ability to commute/relocate:

• Chattanooga, TN 37407: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Drayage: 1 year (Required)

Work Location: One location