Now Hiring - City Club Apartments LLC - Real Estate Leasing Sales Consultant Hiring Event in Detroit, MI

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Answer and direct phone calls with highest level of customer service;
• Organize and schedule meetings and appointments;
• Become an expert about apartment and community features, amenities and services, local area employers and hotspots;
• Demonstrates a sense of urgency with prospective and current residents in answering phone calls, responding to emails and following-up on inquiries or addressing concerns; during daily business hours 100% of the telephone calls must be answered;
• Achieves and maintains high closing ratios by uncovering and overcoming prospect objections and asking for a monetary commitment from every tour of the community;
• Meets or exceeds the company’s Phone to Appointments and Appointments to Tours Standard: 75% For all Office Associates as all phone call contacts and email contacts must be responded to the same day they are received;
• Meets or exceeds the company’s Closing Standards: Tours to Rentals Standard: (Total Tours/Rentals) 40% All Office Associates 33% for New Associates (1st 30 days);
• Meets or exceeds e-leads response time: Checks e-leads hourly and during business hours respond to e-leads within 4 hours maximum. E-lead requests sent after business hours will be responded to the next morning upon start of business; E-Lead Closing Standards: 30% Unscreened, 50% Screened;
• Focuses on splitting the work week to renting apartments 75% of the time and completing outreach the remaining 25%; Outreach Expectations: conduct 6 events and successfully complete 3 goals with either a medium or large business relationship, opinion leader, realtor, locator, and real-estate agents each month;
• Conducts and follows-up on leads for new sales opportunities with realtors, locators, corporate housing providers and potential business relationships;
• Demonstrates timely and accurate recordkeeping in maintaining resident information, ensures sales reports are accurate, and commission records are always current;
• Presents the community, model apartments, vacant apartments and amenities to prospective residents in a professional and knowledgeable manner;
• Conducts timely and thorough follow up with all prospective residents; when holding an apartment, be sure the lost rent days or ‘Hold Period’ does not exceed seven days;
• No more than 10% of the leases may expire in one month. Fifty (50%) of the leases will expire on the 15th of the month and fifty (50%) on the last day of the month;
• Establishes a presence within the local market through networking and social functions, creates an outreach program to connect with local merchants and restaurant owners; and promotes resident activities;
• Displays excellent customer service by assisting residents and their guests in a courteous and efficient manner; and plays a vital role in ensuring overall resident satisfaction;
• Ensures that the sales office, models, vacant apartments and common areas meet the Company’s standards. inspects apartments before move-in, and reports any and all deficiencies to the Property Manager;
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts;
• Maintains consistent and timely attendance, sets an example for their co-workers in punctuality;
• And performs other job-related duties as assigned.

What to prepare

• Resume

Preferred dress code

Business (business suit, tie)

What is a hiring event?

Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!