Now Hiring - USA Truck, Inc. - USAT Logistics Senior Account Manager in Chattanooga, TN

Ready to take charge of your career and move it forward? Do you want to be part of a passionate, fast-paced environment focused on keeping our nation moving?

Meet USAT! It takes a winning team to build and maintain an industry leader. That’s where you come in! We seek vibrant, energetic self-starters to continue their career with us.

What’s in it for me?

Beyond all that you would expect from any job (Medical insurance, 401(k), life insurance and more), we want to offer you more. At USAT we provide continued training and development, a growing team, and a place you can call home.

• Career development opportunities within our growing company
• A family feel and fun company culture (come show off your killer ping pong skills)
• Strong company vision and values that provide the why behind everything we do

Interested? Read on to learn more and submit your application.

Grow, thrive, and make a difference with us.

PURPOSE

This position is responsible for serving as the primary contact for a portfolio of accounts, and is responsible to maintain current business and develop new business to produce revenue.

PRINCIPAL ACCOUNTABILITIES

• Responsible for the tracking of customer SOP’s, KPI’s and score cards.
• Produce revenue and profits by continually strengthening relationships with existing customers and finding and developing new customers.
• Generate new business via direct sales and cold calling; prospecting and following up on leads.
• Responsible for client prospecting, management, negotiations and relations leading to a strong long-term strategic partnership.
• Oversight for all activities that impact service/contact obligations.
• Maintain working knowledge of a strategic customer business and network.
• Ability & willingness to support carrier management team as needed by the business.
• Serve as a mentor to the Account Managers I & II within their teams.
• Responsible for attaining monthly individual goals which lead to meeting or exceeding branch AOP.

Qualifications and Education Requirements

• BA in Business Management, Logistics or like discipline, or combination of education and logistics expertise, or customer service/sales experience.
• Minimum 2 years of experience in supply chain, logistics, transportation, or like experience.

Preferred Skills

• Proficient in negotiating, sales or broker experience.
• Advanced communication (written and verbal), organizational, and problem solving skills
• Ability to deliver exceptional service through positive engagement and patience.
• Ability to work in a team environment to continuously improve results.
• Ability to promote a culture of trust and safety.

Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

• Remain in a stationary position for extended periods of time.
• Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
• Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
• Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
• Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
• Travel domestically as necessary.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.