Now Hiring - BCPE Empire Holdings, Inc. - Transportation And Logistics Showroom Sales Associate - Birmingham, AL in Birmingham, AL

• Handle high volume calls
• Interact with customers in Point-of-Sale environment
• Identify and evaluate customers’ needs
• Build sustainable relationships of trust through open and interactive discussion
• Provide accurate, valid, and comprehensive information by using the right methods/tools
• Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers

• 18+ years of age
• High School Diploma or General Education Development (GED) or equivalent
• Some proven customer support experience or experience as a client service representative
• Strong phone administration skills and active listening capabilities
• Customer orientation and capacity to adapt/respond to different types of characters
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively
• Complete pre-employment testing
• Ability to lift 40 pounds comfortably and unassisted

At Imperial Dade, we offer an exciting work environment and invite motivated and talented individuals with a passion for excellence to join our team. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits, 401K, Life Insurance, and a generous Paid Time Off Package.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.