Now Hiring - Hutchinson SA - Manufacturing Sales Support/Customer Service Representative in Buffalo, NY

Full description of the position

Are you looking for a career and not just another job? Come join a company that cares about all avenues of employee health and happiness. Just look at our benefits! We are proud to have amazing benefits for our full-time employees including:

• Health insurance choices with premiums starting at $4.79 a week
• Free dental premiums
• 401k- Up to 6% match!
• 11 paid holidays
• A birthday month vacation day
• 40 hours of sick time
• Vacation time
• Profit sharing
• Work/life balance
• And much more!

The Sales Representative/Customer Service employee is primarily responsible to support the daily Sales and Marketing activities of Hutchinson Industries, Inc. They will support sales staff and customer requirements as well as coordinate with internal departmental staff in Engineering Purchasing, Accounting, Production and Shipping in both Trenton, NJ and Buffalo, NY in order to complete tasks necessary to make the operation run smoothly and promote Hutchinson’s products and services to the customer.

Specific Duties

· Support Sales and Marketing Staff as required.

· Support and manage new and existing customer accounts as assigned by management.

· Partner with the Sales Team to maintain positive customer relationships.

· Assist in orienting customers with product information, pricing and new service contract opportunities.

· Accurately process internal and external customer transactions such as orders, solicitations, and quotes. Serve as the contact point when required. Work closely with production to ensure that all orders are shipped to the customer on time.

· Communicate with production and purchasing departments to obtain lead times for new and existing customer orders.

· Follow up on incoming questions, inquiries via phone, email or fax.

· Work overtime as required.

· Follow all applicable environmental, health and safety rules and procedures and immediately report all dangerous situations, near-misses, andinjuries.

· Participate in developing and updating risk assessments and review all applicable risk assessments annually.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

· Previous experience in a Sales or Customer Service position is required.

· MRP Planning experience.

· Experience in shipping and logistics is preferred.

· Excellent written and verbal communication skills.

· Proficient in Microsoft Office applications.

Physical Demands

· Previous experience in a Sales or Customer Service position is required.

· The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

· The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move light weight items. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus.

· This position is not substantially exposed to adverse environmental conditions.

· The ability to work with chemicals in the proper environment and while wearing PPE.

Personal Protective Equipment

The following list of PPE is required while in the manufacturing area:

· Safety Glasses conforming to ANSI Z87.1 or higher

· Steel Toe Safety Shoes conforming to OSHA General Industry Standards 29 CFR 1910

· Hearing protection conforming to OSHA General Industry Standards 29 CFR 1910

· Additional PPE may be required depending on the department

Hutchinson Industries, Inc. is an equal opportunity employer.

This is an exempt position. Hutchinson Industries, Inc. reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between Hutchinson Industries, Inc. nor the employee, and either one may terminate employment without notice at any time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Buffalo, NY 14206: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location