Now Hiring - Brown & Brown, Inc. - Senior Account Manager Employee Benefits (Hybrid) in Phoenix, AZ

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Senior Account Manager to join our growing team in Phoenix, Arizona.

WHAT YOU’LL DO:

• Establish, develop and sustain professional relations with internal staff, carriers and clients
• Service the designated book of business as it relates to marketing, claims, administration and sales.
• Respond to client questions and maintain appropriate correspondence files.
• Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.
• Responsible for the day-to-day account management of client accounts.
• Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA etc.
• Assist with the implementation of benefit plan renewals, benefit changes, new plans and/or new lines of coverage.
• Coordinate with vendors and carriers to confirm dates and times for enrollment meeting and enrollment materials.
• Assist with off site client meetings, employee communication meetings, enrollment meetings and benefit/wellness fairs.
• Assist AE with client presentations
• Provide timely updates to client and carriers requests.
• Complete all required forms required by Quality Control.
• Adhere to QC policy and procedures.
• Perform required functions with EPIC.
• Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.
• Consistently achieve results, even under tough circumstances.

WHAT YOU’LL NEED:

• Minimum 3- 5 years of prior group insurance experience required
• Active, valid driver’s license
• Proficient in Microsoft Office required
• Experience with data analysis
• Strong customer service and interpersonal skills
• Licenses State of AZ license Health and Accident

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.