Now Hiring - M Hotel Buffalo - Professional Services Sales in Buffalo, NY

Full description of the position

JOB TITLE: Sales

A career with us will be a rewarding one because we aim for a collaborative culture of excellence. Our Associates take pride in the work they do, and, in return, we take pride in them. We know that great teamwork lies at the heart of our success and of our guests’ satisfaction. We set high expectations for our Associates, based on the M Hotel Buffalo core values of mutual respect, honesty, innovation, and accountability and will provide you with opportunities to grow, both professionally and personally.

Job Responsibilities

In Sales you’ll be responsible for executing sales strategies in order to maximize hotel profitability while maintaining customer satisfaction for both hotel rooms and banquet space.

Your everyday job duties:

· Achieving or exceeding individual and team sales goals and hotel budgets

· Developing and implementing effective sales strategies to maximize revenue generation

· Managing lead sources to ensure quantity and quality of leads

· Seeking new customers through strategic outbound sales efforts for group, extended stay group and transient room revenue

· Conducting sales calls to key accounts or major prospects

· Monitoring sales activities/performance to ensure revenue goals meet or exceed established plan and accurately reporting variance/projections to management

· Weighing the value of each piece of business against hotel objectives

· Developing and maintaining positive relationships with peers, competitors and brand partners

· Adjusting strategy based on competitive market and market segment knowledge

· Ensuring that the property is maximizing the use of all company and local CVB programs

· Recruiting the best possible sales team and reducing turnover through coaching, counseling and training

· Providing support and coaching for team members to drive high levels of performance, job satisfaction, and personal growth

· Training and empowering sales team members to exercise good judgment to make profitable business decisions

· Ensuring that the hotel sales team is effectively using the Sales Tools available

Job Requirements

If you have high performance standards, a high level of enthusiasm and thrive in a fast-paced team environment then you just might be the candidate that we’re looking for!

The minimum qualifications for this position are:

• Demonstrated ability to understand customer requirements and translating these into sales solutions
• Track record of leading and inspiring teams to meet or exceed sales goals
• Ability to be assertive and persuasive without being aggressive
• Excellent communicator with strong written and verbal communication skills
• Track record of developing long term relationships and contacts
• Ability to quickly evaluate alternatives and decide on a plan of action
• Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment, detail orientated
• Working knowledge of MS Word and Excel

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Buffalo, NY 14225: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 2 years (Required)
• Room Sales: 1 year (Required)
• Hospitality management: 1 year (Required)

Work Location: One location