Now Hiring - Samuel, Son & Co., Limited - Customer Account Manager in Birmingham, AL

Full description of the position

Samuel, Son & Co. is growing! If you're looking for a rewarding career opportunity with a family run, industry leading organization, bring your experience and motivated attitude to Samuel, Son & Co. We are seeking a Customer Account Manager to join our team in Birmingham, AL. If you think you have what it takes to become part of our team, contact us today.
Here are some of what we have to offer:

• Competitive compensation
• Paid vacation and an annual bonus
• Health, dental and vision insurance
• 401K plan with company match
• Opportunity for fast advancement and career growth

As the Customer Account Manager, you will nurture relationships with existing clients. Your ability to communicate and problem solve with ensure the customers are always satisfied with our delivery and that our internal teams always have what they need to execute for the customer.
RESPONSIBILITIES:

• Responsible for day to day customer relationships
• Quoting and order processing in a make to order manufacturing environment

-Process and maintain orders from either hard PO’s or EDI
-Responsible for customer schedule change requests / address shortages and overages of production orders
-Assist with quarterly price changes and aged inventory
-Initiate and track quotes, back orders, and container inventory

• Will develop an in-depth understanding of assigned customer’s business cycles and market trends in order to build sales forecasts and customer specific reports
• Coordinates daily with production scheduling, inventory control and shipping departments

QUALIFICATIONS:

• Must have excellent communication skills
• Experience working with and building Excel spreadsheets
• Ability to work in a fast pace environment.
• Steel industry knowledge a plus.
• Minimum 3 years account manager experience required

Equal Opportunity Employer E-verify Employer
SAMACO

Job Type: Full-time