Now Hiring - Bob Caldwell - Retail Sales Sales and Leasing Consultant in Columbus, OH

POSITION INFORMATION:

A Salesperson is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

DUTIES AND RESPONSIBILITES:

• Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers.
• Contribute to making Bob Caldwell #1 in Columbus area.
• Greet customers on the sales floor and lot.
• Determine each customer's vehicle needs by asking questions and listening.

Demonstrate new and used vehicles highlighting vehicle features (includes test drives).

• Maintains current knowledge of inventory and incoming vehicles.
• Deliver new vehicles to customers.
• This process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
• Attend sales meetings.
• Maintain owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Maintain a prospect development system that includes recording a daily record of all customers and telephone follow-up with each. Keep abreast of new products, features, accessories, etc., and their benefits to customers. Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Know and understand the federal, state, and local laws, which govern retail auto sales.

DUTIES AND RESPONSIBILITIES:

• Introduce customers to service department personnel to emphasize the quality and efficiency of the dealership's service operations.

SPECIFIC MINIMUM GUIDELINES:

• Sell and deliver at least 8 retail units per month.
• Follow telephone procedure, prospecting techniques, and follow-up system.

Go on all demo rides with customers unless approved by department manager.

• Have every customer meet a manager, see the service department, and hear our story of reputation and rank.
• Log every customer with as full information as possible, and follow up.

QUALIFICATIONS:

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High school diploma or the equivalent.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the company.

Reasoning Ability:

• Ability to define problems, collect data, establish facts and draw valid conclusions. Good judgment. The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Certificates, Licenses, registrations:

• Must have and maintain a valid Ohio driver's licenses and a good driving record. Must have a valid Ohio Salespersons sales license or able to-qualify for one when hired.

Other Skills and Abilities:

• Ability to operate automatic vehicles.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• A Salesperson position is a physically demanding one. A Salesperson will stand six to eight hours per shift, lift objects weighing up to 30 pounds several times during each shift.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to fingers; handle; or feel objects; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this position include close vision, color vision, peripheral, long distance and ability to adjust focus.

WORK ENVIRONMENT:

• The work environment conditions described here are representative of those an employee encounters while performing the essential job functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Will stand and move throughout the dealership facility (lot, showroom, service department, and offices) for most of the shift. Will spend time outdoors showing vehicles to prospective customers and drive vehicles in traffic during test-drives. The employee will be exposed to noise, dust, exhaust fumes, and other hazardous and non-hazardous materials. The noise level in the work environment is usually moderate. A Salesperson will be required to wear professional attire at all times. They will also be required to work evening, holiday, and weekend hours.