Now Hiring - Cadogan Tate Fine Art Storage Limited - Transportation And Logistics Account Manager in Plantation, FL

Full description of the position

Description
Cadogan Tate Miami Limited has an open position for a career-orientated Account Manager. The essential duties of the role is to manage and support the development of relationships with auction houses, designers, galleries, agents and collectors. This role would ideally suit a candidate with experience working with auction houses / galleries and an understanding of the logistics involved with the fine art industry. We are predominantly looking for a candidate who can build relationships, co-ordinate the auction house sales and art fairs throughout the year and generate exciting new business opportunities.

The successful candidate will have the following attributes:
A minimum of 2 years experience in the fine art logistics / art fairs / auction house services

Proficiency in international shipping

Sales experience

Excellent organizational and interpersonal skills

Computer literacy

Ability to communicate fluently in written and spoken English

Ability to thrive in a busy environment

Professional appearance and demeanor

This a full-time position, working Monday through Friday and some weekends. The company provides competitive hourly pay and excellent benefits. The salary depends on applicant's driving and moving experience. The candidate must be able to provide proof of authorization to work in the U.S and proof of vaccination against Covid-19.

Key Responsibilities

Ensure all shipping aspects of Cadogan Tates client requirements are adhered to, particular to service specifications

Able to manage small and large projects from quote stage to billing completion

Manage the whole client experience of the shipping process ensuring client satisfaction and expectations are exceeded

To document the goods inward / outward process for international shipments, including maintenance of all incoming consolidated sea shipments from start to finish

To maintain files in accordance with company protocols and procedures

Ensure inventories and commercial invoices comply to international requirements and restrictions

Applications for CITES, NOAA, Fish and Wildlife permits

Planning turnaround times, scheduling the process of collection, packing and shipping

Ensure that all accounts are maintained to the highest level, running the shipment as cost efficiently as able without damaging customer satisfaction

Use all resources available to ensure the highest customer satisfaction

Adhere to local regulations and legislations

Forward planning of all operational requirements to ensure resources are available

Supporting VP of Client Services and Senior Account Managers with their day to day workload including setting up client files, producing bills of lading and generating invoices

Coordinate the Auction House, Interior Design and Gallery departments

Liaising with the Dispatch and Operational departments regarding collections, deliveries and packing requirements ensuring the clients expectations are met

Ensuring the department calls are handled in a prompt and professional manner

Assisting your line manager, General Manager and Director when required

Ensure a high degree of detail and focus on every job

General

Ensure compliance with all HR policies and procedures, and all other Company policies and procedures in place

Adhere to all Health & Safety policies and procedures

To act at all times in the best interests of Cadogan Tate, its customers and its employees

Skills Knowledge and Expertise

Bachelors degree

Thorough knowledge of the industry

Ability to work well under pressure, to cost and time constraints

Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgrounds

Efficiently coordinate shipments with other departments

Excellent problem-solving skills, able to use intuition to resolve any issues and complaints from the client

Highly organized and detail orientated, with the ability to keep multiple projects and client engagements active at once

Ability to thrive in a fast paced, multifaceted work environment

Proficient in Microsoft Office and internal computer systems Moveware / iLive (training will be provided)

Excellent email etiquette and a good telephone manner that is polite and courteous at all times

Demonstrates good communication skills both written & spoken

Has excellent time management and organizational skills - Able to multi-task as required

Team player, able to work with all levels of staff in a dynamic environment

Comfortable in a results-driven workplace

Benefits

Contributed Medical, Dental and Vision

401(k) with company match

FSA & TRA

LTD & STD

Life Insurance

Competitive PTO Package

Abenity Discount Program

About Cadogan Tate Cadogan Tate moves and stores personal possessions, commercial assets, valuable works of art and priceless furnishings for individuals, companies, auction houses, galleries, collectors and interior designers the world over.

At Cadogan Tate we pride ourselves on excellency in everything we do. Every member of the team is just as important and we consider ourselves to be a family.