Now Hiring - Orangetheory Fitness Trussville - Professional Services Full Time Fitness Sales Associate in Birmingham, AL

Full description of the position

Job Title: Full-Time Sales Associate (30-40 hours / week)

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Overview: The Sales Associate role is responsible for running all “front of house” fitness studio operations, with a strong focus on a premier customer experience, as well as meeting sales expectations. Sales Associates are responsible for membership sales, maintaining premier customer experience levels, and contacting prospective members until they join.
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Job Benefits Include:

• Complimentary Premier Membership (unlimited classes, valued at $170/month)

• Preferred pricing on OTF retail, including Lululemon, Nike, Vuori, Beyond Yoga and performance trackers

• Flexible hours with early mornings, midday, night, and weekend shifts available

• Benefits including health, dental, vision, and supplemental insurance available

• Competitive pay with opportunities to increase pay via individual commissions for membership sales and quarterly raise opportunities

• Opportunities for upward mobility within the company

• Working in a fast paced, energetic and positive environment

• Personal and professional development through strategic coaching

• Motivated, team focused competitions

• Working in a constantly evolving culture and technology-based company that provides education through knowledge checks on Orangetheory platforms and frequent trainings

Job Duties Include:

• Maintains accurate records of conversations with members using established OTF systems

• Responsible for conducting a minimum of 40 calls per shift to prospective members

• Complete all shift duties and cleaning tasks according to the daily checklist

• Maintains an organized and clean lobby/front desk area

• Works closely with Coaches to provide a premier experience for our members (introducing new members, celebrating milestones, etc.)

• Responsible for attending and participating in all relative OTF workshops

• Attend weekly team meeting and at least 1 marketing event per month

• Handle and resolve client account concerns/questions in a respectful and timely manner (within 24 hours)

• Greet, check in, and assign members starting positions before each class

• Responsible for contributing to your studios monthly self-generated lead goal

Job Qualifications

• Excellent customer service skills

• Minimum of 1 year sales experience

• Be able to troubleshoot studio operations (technology, equipment, member accounts, etc.)

• Be a problem solver and advocate for a solution for members and the business

• Professional verbal and written communication skills

• Able to balance and excel in a fast-paced work environment

• Currently maintaining a healthy fitness and wellness regimen

• High school diploma and/or GED, college experience required

• Collaborates well with others

• Flexible to work mornings, afternoons, evenings, weekend hours, marketing and weekend events as needed

Orangetheory Culture Virtues: Humble, Hungry and Smart

Reporting Structure: Studio Leader

Performance appraisal: 30 day, 60 day, 90 day, and quarterly

Compensation: $10-$13/hour + individual monthly commission, OTF Premier Membership, health benefits available
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Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Birmingham, AL 35235: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location