Now Hiring - DHL International GmbH - Lead Qualification Sales Advisor - Tempe, AZ in Tempe, AZ

Full description of the position

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DHL Express has immediate career opportunities available for Sales Lead Qualification Agents in our Tempe, Arizona office. The Sales Lead Qualification Agents will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer’s needs, estimated shipment volume, revenue potential, and answer customer questions regarding DHL services.

Key Responsibilities

• Completes telephone calls to establish and qualify leads and prospects for the sales force
• Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
• Handles inquiries generated by advertising
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and in a clear understandable manner
• Coordinates work activities to achieve the volume expected to meet operational requirements
• Cultivating new qualified leads through both cold and warm calls (outbound/inbound)

Skills & Qualifications

• High School Diploma/GED required
• BA/BS degree or currently pursuing a bachelor's degree preferred
• Excellent oral communication skill
• Inbound and outbound calling experience a plus
• Strong PC skills and a working knowledge of MS Office and CRM
• Strong ability to actively listen and determine customer's needs
• Highly motivated, competitive, self-starter
• Bilingual (Spanish) a plus

Employee Benefits and Incentives

• Entry level position offering career growth opportunities into DHL’s Sales organization
• $19.50/hour + monthly commission
• Potential for quick career progression
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities
• Hybrid Work

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: [please apply online] Type: Full-time

Pay: $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Tempe, AZ: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This position is a hybrid role and will require that you're working 50% of the time in our Tempe office. Does this align with your expectations?

Education:

• High school or equivalent (Required)

Work Location: One location