Now Hiring - EP Logistics, LLC - Professional Services Sales Support Manager in El Paso, TX

Full description of the position

JOB DESCRIPTION

Summary/Objective

Provide customer support by assisting with sales procedures. Ensures that project/department milestones/goals are met and adhering to approved budgets.

Essential Functions

• Manages daily activities of the operational sales support functions.
• Oversees workflow of all business processing including preparation of reports, charts, and other statistics to support and direct the sales department.
• Being a Sales Support Manager initiates and tracks leads from start to completion in the CRM.
• Works with each manager to Implement and transition new customers into operations
• Assists with budget management to ensure expenses meet target sales goals.
• Additionally, the Sales Support Manager may assist in the hiring process.
• May handle and resolve more complex customer requests or complaints.
• Develops and implements promotional events and interacts with external dealers to increase sales volume.
• Leads and directs the works of others.
• Has full authority for personnel actions.
• Extensive knowledge of each department’s processes of companies’ services.
• Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first-level manager.
• Ensures that project/department milestones/goals are met and adhering to approved budgets.

Competencies

Leadership.

Personal Effectiveness/Credibility.

Ethical Conduct.

Technical Capacity.

Organizational Skills.

Project Management.

This job requires being honest and ethical. Detail-oriented, responsible, and dependable. Cooperative and a positive attitude.

Supervisory Responsibility

• Has full authority for personnel actions.

Required Education and Experience

• Requires a bachelor's degree in area of specialty.
• 5 years of experience in the related area as an individual contributor.
• 1 to 3 years of Supervisory Experience
• Bilingual (English & Spanish).

Work Environment

This description operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, adding machines, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

Position Type/Expected Hours of Work

This is a full-time position/ Contractor. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

10% travel to Mexico required.

Work Authorization/Security Clearance

Must be legally authorized to work in the US on an ongoing basis without company sponsorship

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

EEO Statement

It is the policy of EP Logistics LLC. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, EP Logistics will provide reasonable accommodations for qualified individuals with disabilities.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• El Paso, TX 79927: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location