Now Hiring - Focus Software of Alabama - Professional Services Customer Support/Sales Representative in Birmingham, AL

Orthodontic practice management software company is looking for the next member of our Customer Success Team! We are set on being the leader in orthodontic practice management software. This position is located in our corporate office in Birmingham, AL or telecommute from your home anywhere else in the United States!

We know that in order to be successful we have to make sure our customers are successful – that's where you come in!

Your primary responsibilities as a Customer Support/Sales Representative will be:

1. Providing telephone support to our customers to make sure they are happy and getting the most out of our software

2. Producing sales leads

You will thrive in this role if:

• You're passionate about helping customers and you'll do whatever it takes to help them succeed.
• You're a great listener, which helps you understand the customer's problem and you're resourceful, so you can help them solve it.
• You are a team player who is willing to do what's necessary to help the team succeed.
• You are comfortable with technology.
• You have experience with orthodontic practice management software
• You know how to smile with your voice

Specific qualifications and expertise we are looking for in our next team member:

• 2+ years of experience in software customer support or working with orthodontic practice management software
• Excellent comprehension and communication skills, with a passion for helping people
• Comfortable handling incoming calls and problem solving over the phone
• Bonus points: experience working with an orthodontic practice

Please note: To be considered for this position, you must include your salary requirements.