Now Hiring - TOTE Inc - Inside Sales Representative in Jacksonville, FL

TOTE Maritime Puerto Rico is looking for an Inside Sales Representative that is driven, detail oriented and has impeccable communication skills. If you are customer-oriented with the ability to reach deadlines, thrive in a fast-paced work environment, and have hands-on sales experience in transportation & logistics, look no further.

As the Inside Sales Representative, you will:

• Sell the organization’s value and innovative transportation solutions in a professional manner.
• Obtain established volume and revenue levels by developing strategic sales techniques and building customer relationships.
• Develop and maintain contact with potential sales customers and develop and maintain lasting relationships/partnerships with customers within assigned territory.
• Work within a team-focused environment relying on a variety of resources to manage a specific territory.
• Demonstrate ability to develop new business from targeted and unassigned accounts.
• Monitor performance of current book of business and address issues proactively.
• Create inside sales campaigns to reach out and define business opportunities
• Generates qualified sales leads through cold calling and pursues required activity on sales leads/quotes produced by company.
• Follow up on cold and warm leads to further the sales process
• Represents shipper’s interest with other departments, such as Equipment Control, Intermodal Dispatch, Pricing and Operations.
• Prepare sales presentations; must be comfortable with public speaking.
• Utilize the Dynamics Customer Relationship Management (CRM) System Database to maintain account profiles and track all sales leads for all assigned accounts (control and service) in the sales territory.
• Maintain CRM Dynamics calendar which includes daily, weekly, and monthly appointments including post-call notes.
• Ensure the corporate goal of maximization of prices on all cargoes while supporting the revenue goals established in the business plan
• Provide analysis and recommendations designed to assist the organization meet its annual business plan as well as long-term objectives
• Work closely with Marketing to identify and qualify potential growth opportunities that support strategic goals
• Prepares weekly sales calls activity reports, including quarterly pre-plan itinerary.
• Process quote requests from external customers via phone or email.
• Provide budgets and forecasts
• Provide support for the quotation system process, coordination of any/all information departments to ensure customer needs are met.
• Produce quotes from external customers via email correspondence and/or quotation system.
• Respond to incoming inquiries in an accurate and timely manner ensuring customers’ needs are met.
• Monitor and follow-up on daily quote logs produced to obtain customer feedback, ensuring feedback is passed through for further review.
• Maintain open lines of communication with all other departments
• Provide quality support to internal and external customers
• Consistently demonstrate the competencies required for an individual contributor within the organization
• Support and promote safe, productive, and ethical behavior throughout the organization

The ideal candidate will have:

• Strong sense of customer satisfaction and desire for every customer interaction to be a positive one.
• Traditional and nontraditional sales techniques including relationship selling skills
• Proficient in Microsoft Office Suite Applications is preferred
• Ability to read, analyze, interpret, and write general business reports, correspondence, and standard operating procedures
• Must possess excellent teamwork habits to function in a cooperative, interactive Commercial group
• Superior telephone/personal contact skills
• Exceptional time management and organizational skills is a must
• Bilingual English/Spanish language fluency a plus
• Strong work ethic and a positive attitude

Our Company

At TOTE, shipping is about more than reliable delivery, it’s about people. The TOTE team is dedicated to exceeding our clients’ expectations with efficiency, integrity, and unparalleled customer service. We’re equally committed to our own employees – fostering a working environment where they are respected, inspired, and recognized for excellent work. We strive to be the best at what we do. To learn more about TOTE history and values, go to [please apply online]

Why TOTE? We will give you the tools to feel healthy, happy, and secure.

• Great Team: Working with fun, hardworking, nice people who are committed to making a difference! Our average tenure is 8 years!
• Career Development: Live and virtual learning and development opportunities for all employees. We fill most of our job openings internally.
• Healthcare: World-class medical, dental, and vision policies with unparalleled affordability.
• 401k: We care about your ability to save for your future. We offer company-match contribution.
• Time Off: Flexible personal and vacation time to encourage our employees to get out and see the world OR stay home with their family.
• Life & Disability Insurance: We help you plan for the worst, so your family doesn’t have to. We offer100% company paid life, short-term, long-term disability insurance.
• Wellness Incentives: Earn extra cash for making healthy decisions and get reimbursed for your gym membership.
• Family Focus: Parental leave to take care of the new member of your family.
• Tuition Reimbursement: We support your continuing education journey.
• Employee Assistance Program: We’re here to help and support you every step of the way with mental health, financial, fitness, and legal resources.
• Tools: Whatever hardware and software you need to get the job done.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)