Now Hiring - S & S Insurance Group - Licensed Insurance Agent/Customer Service Representative in Boca Raton, FL

Full description of the position

Job description

S & S Insurance Group are looking for an experienced Insurance Customer Service Representative with a 4-40 Customer Service Insurance License to connect with our insurance customers. In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded.

To ensure success as an Insurance Customer Service Representative, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class Insurance Customer Sales Representative is friendly and efficient when handling complaints or providing policy information.
Insurance Customer Service Representative Responsibilities:

• Learning and understanding company insurance products.
• Answering calls and responding to customer complaints.
• Accessing customer accounts and policy schedules.
• Providing customers with detailed information about policies and products.
• Recommending available products.
• Speaking to potential clients
• Calling new and existing Clients
• Comfortable on phones
• Do anything and everything to help scale the business
• Managing the customer database.

Insurance Agent/Customer Service Representative Requirements:

• College diploma
• Previous experience working as an Agent/Customer Service Representative.
• In-depth knowledge of insurance products and policy schedules.
• Friendly and professional demeanor.
• Excellent communication and interpersonal skills.
• Basic computer skills and knowledge of database software.
• High-level typing skills.
• Advanced knowledge of telephone and call forwarding systems.
• Ability to remain calm in stressful situations.
• Ability to explain detailed policy concepts in a simple way.
• 440 Insurance Customer Service License

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Paid time off

Contract type:

• Permanent

Pay rate:

• Commission only

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Boca Raton, FL 33498: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Insurance Producer License (Required)
• Life Insurance License (Required)

Work Location: One location