Now Hiring - Discovery Behavioral Health - Billing and Account Manager in Kansas City, KS

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it. As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide. Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve. If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

The Billing and Account Manager’s mission is to help maximize firm revenue through patient financial standing, posting payments, insurance authorization oversight, and AMD championship. The position helps patients and insurers understand their financial obligations and expedites the collection of payments and balances. This position works with other staff and business partners to accurately transact, record and account for billings accounts from all services provided.

Professional Psychiatric Services division under DBH prides itself on its close culture, clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those that are suffering. The ideal candidate will have a passion for helping those in need and will find joy in being at the heart of a positive, professional culture. They will enjoy talking to clients and enjoy supporting their staff in doing the same. Under general direction of the Director of Operations, the Billing and Account Manager will plan, organize, coordinate and participate in the functions below:

Responsibilities:

• Medical Records Requests

• Post Payments

• Verifies patient information and other data for accuracy to prevent reimbursement delays

• Make and field calls from patients and insurers concerning individual and insurance coverages, charges, and payments

• Complete verification of benefits investigation both online via insurance portal or over the phone

• Scanning and sending EOB’s

• Collecting MediSoft Payments for patients having received DOS prior to 9/26

• Authorization /Referral input and oversight

• Confirming charge slips for each appointment

• Fields questions and resolves issues from providers, staff, patients, and vendors regarding insurance

• Take calls from patients/staff/billing department regarding patient financial accounts

• Completed itemized account reviews on patient accounts by request

• Aid in generating reports using system data in AMD

• Put together daily reports indicating patient due balances for the next day for accounts with a balance of $500

• Communicate with clinical staff on financial compliance of our patients for purpose of reporting to relevant reporting agents

• Assist in training new staff and in how to use our EMR system as appropriate

• Primary contact for support with AMD

• Review missed visits report and send message to staff about visits that have not yet been billed

• Troubleshoot problems with accessing old records I prior systems (Best Notes)

• Set up new user accounts and reset PW for Advanced MD

• Correct errors reported in AMD as they come up (i.e., unsigned duplicate notes/etc.…)

• Coordinate for new prescribers and aid in getting their e-prescribing set up

• Call patients regarding their balance as needed

• Certified mail and any bank deposits

• Backup front desk

• Assist staff in completion of fee summaries and answering patient questions regarding financial status

• Review accounts from billing prior to sending to collections or issuing refunds to ensure accuracy

• Other general tasks as necessary

Compensation Range: $45-55k

Compensation will be dependent upon geographic region, education, and experience

• 
  Bachelor’s degree in related area or associate degree in Medical Administrative Billing and Coding with compensating work experience.

• Minimum of 3 years of practical experience in health care billing and coding, preferably in behavioral health

• Functional knowledge of our policies, procedures, billing system, E.H.R. and Practice Management systems.

• Knowledge of confidentiality and state regulations.

• Obtain BLS, CPR, AED, and First Aid certification within 90 days of hire

• Must possess a current driver’s license and be in good standing

#DBH123

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at [please apply online]