Now Hiring - AWC Inc - Manufacturing Inside Account Manager in Kansas City, MO

AWC is a leading Manufacturing Technology company, owned by 550+ employee-owners dedicated to winning together as we lead the way in reinvigorating the manufacturing industry. Providing not just a job, but enabling exciting career paths, in a safe environment for all, that both challenges and rewards.

We are problem solvers, committed to serving others. We are looking for passionate, creative team members, who can share our vision for connecting manufacturing leaders with the right people and technology for the benefit of all.

As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to grow your skills, expertise, and career development opportunities across the industry.

The Essentials

• Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts.
• Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
• Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders.
• Direct sales forecasting activities, analyzes account sales data, and promote sales.
• Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts.
• Review work processes to ensure that internal and external quality standards are followed and suggest improvements.
• Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins.

What You’ll Bring to the Table

• Approach work with curiosity and critical thinking mindset to identify opportunities and risks.

• Organize, plan and act. You will schedule and prepare scope of work supporting customer satisfaction and promoting our passion to serve.
• Advise the customer through selection and recommending products and solutions to customers based on the customers’ application details.

• You will work with Outside Account Managers to offer the best solutions for our customers’ needs.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.

Required Qualifications

• 4-year bachelor degree / 2 year technical degree (preferred in an Engineering or Engineering Technology discipline) or 2-5 years associated industry experience
• Strong computer skills utilizing Microsoft Office 365
• Ability to learn and utilize inventory management and sales systems
• Must be a team player with the ability to work with cross-functional teams to achieve common goals
• Sense of urgency, high energy with high accountability
• Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
• Self-motivated to work from home as needed
• Be available and responsive immediately when needed
• Willingness to be on call for after-hours & weekend support periodically.

Bonus Qualifications

• Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.
• Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience.

Our Culture

At AWC our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people are safe to pursue their passions, to learn, to serve, and to share in the rewards from their combined efforts, they will win. We are here to help you achieve your goals. AWC encourages continuous learning to grow your skills, expertise, and career with development opportunities across the industry. To learn more about AWC and our culture, visit our website.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)