Now Hiring - AssuredPartners Inc. - Insurance Account Manager - Personal Lines Insurance in Greensboro, NC

Full description of the position

Are you working for an independent agency and ready to work on a million-dollar book of business? Our AssuredPartners Agency in Greensboro, NC, is hiring for an Account Manager in Personal Lines. Teamwork is crucial, and we seek a detail-oriented professional willing to learn. If you are ready to take the next step in your career, apply now!

The Account Manager is responsible for account support at the direction of senior team members. The Account Manager provides customer service by handling the day-to-day operations of clients' insurance need and works with various team members to deliver proper insurance and risk management services for clients.

Salary Range: $45,000 to $55,000

The Ideal Candidate

• You have strong critical thinking skills and focus on accuracy
• You enjoy supporting a team and have strong customer service skills
• You have excellent communication skills (verbal & written)

If this sounds like you, we invite you to keep reading and apply!

Responsibilities:

• Maintains accurate client information to provide day-to-day client support and address intermediate-level client inquiries while delivering exceptional customer care.
• Assists in the development of strong business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives to enhance business relationships.
• Maintains files with proper records according to company procedures. Follows company procedures to achieve positive audit results.
• Ensures accuracy of account information for new and renewal policies in accordance with client requests, processing change requests and endorsement checking, addressing proper exposures for policy rating, completing coverage reviews and gap analysis, and accurately transacting agency bill policies.
• Reviews all accounts receivable and policy cancellation notices according to Agency procedures recognizing that the Agency must process in a timely manner.
• Monitor renewal premium increases for remarketing based on the agency’s retention strategies.
• Secures documentation needed to be retained by the agency including signed applications, replacement cost estimates, rejection of coverage and confirmation of orders.Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; Reviews quotes for gaps and assists with inquiries from the carrier.
• Attend training and seek self-directed learning to continue education in industry and technical knowledge.

Qualifications:

• Two years of related experience and/or training required
• Property and Casualty License required
• Working knowledge of available personal lines coverages based on business and industry
• Proficient in providing client service through electronic, telephone, and in-person interaction
• Problem solving skills; strong written and verbal communication skills
• Proficient in use of Agency Management software, or demonstrated skill at quickly learning new

systems

• Proficient in use of Microsoft Office or similar software, including spreadsheet and presentation

software

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Experience:

• Personal Lines Insurance: 2 years (Required)
• Applied EPIC or AMS 360: 1 year (Preferred)

License/Certification:

• Property & Casualty License (Required)

Work Location: Hybrid remote in Greensboro, NC 27408