Now Hiring - Downtown Grand - Hotel Sales Manager in Las Vegas, NV

Full description of the position

Group Sales Manager

General Overview of Position:

This position is responsible for generating new business under designated market segments for the resort; Developing and maintaining existing clientele as well as on-site management of each group; Responsibilities also include generating hotel and casino business by selling property facilities and services to potential clients.

Responsibilities and Job Functions:

· Responsible to solicit and book new business with emphasis on small Corporate, local negotiated accounts and SMERF groups.

· Respond to customer inquiries and request for pricing.

· Negotiate, with direction from Director of Revenue, all rates for group, wholesale, special corporate/preferred corporate accounts locally and volume negotiated accounts.

· Responsible for developing and maintaining client lists/groups.

· Write contracts and proposals following solicitation of customers to formally document oral agreements and terms.

· Plan for and execute inside/outside calls and client entertainment with Meeting Planners, Travel Agents and other intermediaries.

· Maintain communication with clients in order to ensure that signed contracts, deposits, credit applications, rooming lists and any other pertinent information is received and handled in a timely manner.

· Conduct research on client room nights/revenue performance.

· Manage and monitor group bookings to ensure that all group specifications are arranged in a timely manner and coordinated appropriately with other departments to ensure client satisfaction.

· Maintain in-depth files on all accounts; via hard files and/or automated account management system.

· Understand the transient sales strategies, promotional programs and strengths and weaknesses of competitor transient hotels.

· Monitor operational implementation with all departments.

· Cross Sell resort outlets (i.e. dining, casino).

· Quarterly travel required per marketing plan with focus on leisure, travel industry and travel agents clientele.

· Actively participate in local and national industry related activities.

· Be self-motivated, team-oriented, ambitious and driven for sales success.

· Other duties as assigned.

Working Conditions/Essential Functions:

• Communicate effectively with all levels of Team Members, customers and outside contacts.
• Work effectively in a fast paced environment.
• Move around all work areas effectively and efficiently

Qualifications:

· Minimum 2 years hotel Sales experience

· Broad understanding of hotel group sales strategies and techniques required.

· Excellent communication and time management skills.

· Demonstrate knowledge and experience in overall hotel operations.

· Knowledge of Micros Opera hotel computer systems, telephone systems, and effective communications techniques.

· Knowledge of statistics.

· Knowledge in forecasting and budgeting.

· These skills are typically acquired through a minimum of 3-5 years successful management experience in hotel operations, sales and/or marketing with a 300 + room property.

· A bachelor’s degree in Hotel Administration, Marketing, Business or related area is preferred.

Regulatory and Compliance Responsibilities:

In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by Downtown Grand.
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
• Have knowledge of the Hotel’s programs to address problem gambling.
• Consults with the appropriate individuals and maintains and effective system of written policies, procedures, and internal controls to ensure compliance with Nevada Gaming Regulations and Minimum Internal Control Standards.
• Takes the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
• Reports items addressed by the “Compliance Questionnaire” as they occur to the Compliance Officer or his designate.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Hotel Sales: 5 years (Required)

Work Location: One location