Now Hiring - Hawaiian Holdings, Inc. - Transportation And Logistics Senior Specialist, Global Sales Enablement in Honolulu, HI

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

As a Sales Enablement Sr Specialist, you will join our global sales team dedicated to the servicing and growth of our market(s). In this role, you will collaborate with other members of the sales team to assist and support sales projects, programs, and promotions. This position reports to the Senior Director of North America Sales & Community Relations.

Key Responsibilities

• Collaborate with cross-functional teams to develop response content, quantify client impact, bring to life capabilities and re-imagine customer experience where applicable
• Coordinate RFP response and pitch materials based on client needs and strategic growth objectives
• Responsible for ongoing maintenance of Sales data, tracking bug fixes, file exchange issues, and UI tools/functions for CRM and customer web portals
• Audits and maintains records (SOX compliance, User access, Partner access)
• Responsible for maintaining, updating, circulating documents, manuals, guides and reports
• Responsible for administrative tasks related to Sales onboarding
• Gather feedback from sales team on a regular basis to constantly improve support programs
• Assist with providing information to help measure the financial impact of the sales strategy/programs
• Assist with competitive sales intel, reporting, and programs
• Support Global sales teams with market events and activations
• Supports IT on matters related to Sales programs and CRM platforms
• Supports efforts to be launched in each system release. Testing and tracking problems/issues to completion
• Support the development of end user training materials and new business processes
• Supports the development of community events and activities
• Performs other duties/functions as assigned

Minimum Requirements

• College degree or an equivalent combination of education and related working experience
• 2 years of experience working in sales support or an administrative role
• Critical thinking and investigative skills a must, strong problem solver
• Strong communication skills (both verbal & written); must be able to effectively communicate with internal and external customers and business partners
• Must be able to work independently and cross functionally work with internal and external partners
• Must be detail-oriented with the ability to multi-task and prioritize duties
• Proficient with Microsoft Office Suite (including Teams) and experience with a customer relationship management (CRM) platform (such as Salesforce)
• Domiciled near the office location, or willing to relocate to the area
• Legally authorized to work in the country where the office is located

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

Preferred Qualifications

• Proficient with process mapping such as Visio
• Basic knowledge of project management principles and methodology
• Proficient in Salesforce or other CRM tools
• Experience working with a sales organization
• Basic knowledge of business requirements writing

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2[please apply online]) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at [please apply online] Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)