Now Hiring - ICOF America Inc - Sales & Digital Marketing Specialist in Newport Beach, CA

Full description of the position

Job Summary: Sales & Marketing Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently. They also identify and create lists of potential clients while maintaining databases of sales.

Job Tasks and Business Decisions

Describe what decisions would this role make and the impact. Describe the job challenge(s) and work complexities, if any.

Manage SAP reports for the sales team

Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings

Answering and screening internal and external phone calls and emails.

Manage sample requests and follow-ups

Digital and email marketing support

Performing data entry duties in regards to metrics, sales figures and other key data

Creating and processing sales in a timely manner

Expediting requests rush orders and altering sales orders and shipping information as required

ManageTrade Show Support

Support the customer complaint process

Provide assistance to management team members and executives as needed

Manage Knowde – Digital Marketing

Manage all third party promotional pieces & publications

Customer Relationship Management (CRM) portal

Support on customer pricing and quoting customers

Inside Sales / Follow-up on new sales opportunities

Sales account qualifications

Data Mining / Report Generation / Market Research

Any other assigned duties

Required Experience regarding the job

Associate’s or Bachelor's Degree in Marketing, Sales or a related field preferred.

Needs to have at least 5 years of experience in Microsoft Office

Working knowledge of Excel spreadsheets using V-lookup and pivot tables, including other data management software

Demonstrable experience in sales support administration, or similar.

SAP experience preferred

Familiarity with sales contracts and agreements.

Experience with sales industry software

Time management and organization including calendar management, to handle multiple projects at one time and complete tasks efficiently and quickly.

Have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients, and customers.

Clear communication and the ability to explain concepts in simple terms are used to help the customer work through problems and accurately describe products.

Should be able to use critical and creative thinking to identify and resolve issues with products and orders.

Job Type: Full-time

Pay: $67,401.58 - $71,954.91 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location