Now Hiring - InterContinental Hotels Group PLC - Sales and Catering Coordinator (Full Time) - InterContinental Houston in Houston, TX

About us:

Do you see yourself as a Sales and Catering Coordinator? What's your passion? Whether you're into soccer, shopping or dancing, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Revel in modern design paired with unrivaled hospitality in the heart of the Texas Medical Center at the InterContinental Houston. Adjacent to the world’s largest medical center, our hotel provides easy access to the city's top attractions with METRORail, which is within walking distance of the property. Discover Houston's fine dining, renowned international arts, and famous Museum District. Stay with Confidence in the world's first hotel with the IVP Air Filtration System.

Your day to day:

• Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
• In charge of data entry of rooming list in the system and detailing the groups - coordinating with the F&B department for banquet groups/
• Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
• Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports.
• May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
• Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)

What we need from you:

High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some College preferred. Must be fluent in the local language. Other languages preferred.

This job requires ability to perform the following:

• Frequently standing up and moving about the facility
• Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds
• Communicating with customers, employees, and third parties
• Use a keyboard to generate correspondence, reports, etc.
• Handling objects, products and computer equipment

Other:

• Communication skills are utilized a significant amount of time when interacting with clients and guests.
• Reading and writing abilities are utilized often.
• Basic math skills are used frequently.
• May be required to work nights, weekends, and/or holidays.
• OPERA and DELPHI knowledge preferred.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What you get from us:

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

Not Applicable for Colorado Applicants

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans