Now Hiring - GoEngineer - Information Technology Applications Engineer, Professional Engineer in Carrollton, TX

Full description of the position

Description:This is a position where you will be providing winning technical sales presentations, customer support, mentoring services, and on-line content creation. This customer-facing position requires exceptional communications skills and a proficiency in identifying product solutions that answer our customer’s challenges. You will become a SOLIDWORKS expert and provide support to a wide range of customers from many industries in the use of SOLIDWORKS applications and related solutions. Primary responsibilities include product presentations, instruction, customer service, mentoring services, and creative content creation.

• Demonstrate Software capabilities to prospects and customers in front of a live audience and/or via web meetings
• Support Sales Team with product knowledge, demonstrations, meeting agendas, strategy, and correspondence
• Troubleshoot and provide resolution to customer issues regarding SOLIDWORKS, Installation, and add-on/complementary products such as Simulation and PDM tools
• Collaborate with other technical colleagues for knowledge-building and skills-sharing
• Research industry trends and competitive technologies
• Create web-based content (videos/tutorials) showing software features, capabilities, and trends.
• Obtain and maintain industry certifications (CSWP, CSWE, Elite, and other product-specific exams)
• Instruct Training Classes for customers (classroom, custom, and/or web-based)
• Visit Customers at their facility to understand their designs and manufacturing processes

Requirements:This job requires the following:

• Professional Engineer License (PE License)
• Exceptional communication and follow-up skills
• Public speaking
• Professional demeanor
• Strong verbal and written communication skills as well as excellent customer relations skills
• Friendly, helpful attitude
• Possess excellent problem definition and problem solving skills
• Ability to multi-task, prioritize, organize
• Self-starter with the ability to take initiative and accomplish tasks
• Willingness to travel
• Strong SOLIDWORKS background
• Strong familiarity with Microsoft Operating Systems, MS Office products and related hardware devices
• Mechanical Engineering degree, or equivalent job experience/credentials

Other Preferences

• SOLIDWORKS certifications CSWA, CSWP, CSWE
• Mechanical design or manufacturing industry experience
• Finite Element Analysis (FEA) or Computational Fluid Dynamics (CFD) experience
• Product Data Management experience
• Training or instructional experience
• History of web content creation

Job Type: Full-time