Now Hiring - Destination Hotels & Resorts, LLC - Sales Coordinator in Charlottesville, VA

Sales Coordinator

The Sales Coordinator is the first point of contact for the Sales & Events department at both the Quirk Hotel Richmond and Quirk Hotel Charlottesville. The coordinator is an individual with exceptional guest service and is enthusiastic about assisting guests. This position requires a commitment to genuine hospitality and the willingness to be an active part of the sales team at a small, boutique hotel. This position will assist the sales team by performing clerical and administrative functions to ensure a smooth operation of the Sales & Events department.

Essential Duties & Responsibilities

Group & Event Associated Responsibilities

• Promptly follows-up with all client inquires in an efficient and service driven vision. Assigns inbound leads to the appropriate sales person based on deployment in Tripleseat.
• Assists the Event Planning Manager in preparing Banquet Event Orders and Group Resumes for the weekly BEO/Events meeting.
• Run pick up, cutoff date, and event reports
• Review all group/event master folios to ensure they are accurate and completed in a timely manner. Close out groups and events with a focus on verifying final group pick-up and event totals are reported properly.
• Compile any cancellation/attrition charges for groups and events in conjunction with the Director of Sales and Sales Manager.

Administrative Responsibilities

• Maintaining organization of office files and entries in the Tripleseat system on a daily basis.

• Participate in reaching required sales department sales quotas, goals, and future development of client leads.
• Assist with the planning of sales calls and on-site events as needed.
• Sends thank you notes to all events and groups once they have completed their event.

• Process individual VIP & Media Reservations for Sales Department in coordination with the Director of Sales.
• Assist the Director of Sales in the coordination of marketing Influencer and travel agency visits, including making and confirming reservations, setting amenity traces, welcome notes, and distributing VIP sheets for communication with the team.

• Issue Gift certificates that the hotel offers as a sponsorship or donation and manage the redemption in coordination with the Director of Sales.
• Performs other functions as required and directed.