Now Hiring - Volante Senior Living - Professional Services Community Relations Director in Largo, FL

Full description of the position

Provide community relations and inside sales activities necessary to achieve and exceed the Community's move-in goals to continuously maximize occupancy. This includes coordinating all marking plan events, maintaining public relations, community networking including outreach and recognizing responsibility for budgetary guidelines.

Job Duties:

Essential Functions

· Support the mission, vision, and culture of the organization through positive communication and leadership.

· Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow team members, physicians, pharmacies and other vendors or persons.

· Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.

· Able to maintain work pace appropriate to given workload. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.

· Give Community tours and explain the services that are provided. Communicate effectively during explanations of deposit agreements, leases, etc., to prospective residents.

· Be aware of any legislation, regulations, laws, restrictions, or other significant information governing the Community.

· Coordinate move-in of new Residents according to inquiry in move-in procedure.

· Assist Residents and families with making decisions and provide appropriate referral sources.

· Monitor market quarterly using competitive study.

· Work effectively with department heads to explain and set up available services.

· Supervise staff when applicable and necessary. Provide training to appropriate staff on tours, customer service, phone etiquette, and other marketing related programs; provide informal and formal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.

· Coordinate and carryout marketing/community outreach programs to meet predetermined goals and standards.

· Compose press releases to be approved by Home Office.

· Participate in analysis of the marketplace and formulation of a written strategic marketing plan with the assistance of the Administrator/Executive Director and Regional Director of Operations.

· Implement marketing management system, move-in schedules, and statistical data through the use of tracking systems. Track all prospects using guest registration and lead tracking program.

· Order advertising as approved by Home Office.

· Monitor set up and appearance of model, guest and respite apartments and maintain a professional Director of Sales and Discovery office.

· Attend staff and leadership team meetings and stand-ups.

· Maintain punctual attendance.

· Maintain Community in attractive manner as outlined in marketing audit.

· Maintain active presence in sales territory as determined by Administrator/Executive Director and Regional Director of Operations.

· Educate community members on Community resources and recruit for Community tours.

· Review Rent Roll daily.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Township of Hamilton, NJ 08691: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location