Now Hiring - China Cargo Airlines LTD North Americas - Professional Services Airlines Cargo Sales Assistant / Customer Service in Chicago, IL

Full description of the position

About China Cargo Airlines

China Cargo Airlines Ltd founded in 1998 with a registered capital of RMB950 million, is China's first enterprise specializing in air freight.

China Cargo Airlines headquartered in Shanghai, is a subsidiary of China Eastern Airlines Group, handles a number of all cargo freighter routes, and operates the belly of China Eastern Airlines passenger aircraft cargo business, providing global customers with cargo transport, processing, transfer, charter and other services.

About the job in China Cargo Airlines North Americas Branch office,

As an Sales Assistant，you will be responsible for the movement of our customer’s air shipments. You will be the main point of contact for coordination between freight forwarders and ground handlings.

The shift for this position is: Five days per week, 9am-5:30pm(lunch break included)

Key Responsibilities:

• Completes coordination between all applicable parties for all air shipments for our customers;
• Ensures timely bookings, data entry , sales reports and other documentary works.
• Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas departments for shipments issues;
• Meet KPI’s and tasks assigned by sales manager or upper level.

Skills / Requirements:

• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Air Freight industry experience preferred
• Mandarin is a plus

Work Remotely

• No

Job Types: Full-time, Contract

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
Company will provide mask and hand sanitizer in office during COVID-19 period

Work Location: One location