Now Hiring - Innovations in Wallcoverings, Inc. - Manufacturing Showroom Sales Administrator in Chicago, IL

Full description of the position

For over 45 years, Innovations has been committed to forward-thinking design and creating wallcoverings that transform interiors. As pioneers in the industry, we introduced many firsts by experimenting with new materials and design techniques. From our inspired products to our highly regarded service, we are dedicated to elevating the shopping experience every step of the way. Our headquarters is located in SOHO, New York.

As we grow our team, we currently are seeking a new member for the role of Showroom Sales Administrator in our Chicago showroom located in the Merchandise Mart.

Our Showroom Sales Administrator, works diligently to support the sale of products in the assigned territory to clientele while maintaining a showroom presence in a full-time capacity. The showroom manager collaborates with other departments within the company to ensure smooth integration of sales and marketing activities. The ideal candidate should be skilled in accurate communication, creating schedules, tracking data, accurate data entry and multi-tasking. An integral part of your job is to support the territory sales staff in a client interacting position to guarantee sales goals are being met.

Primary responsibilities include:
Assist in generating quotes, reserves, shipping details and communicate with Corporate office to ensure an accurate, pleasant, and smooth order process for the client

Take the lead on managing product pricing for external sales inquiries

Maintain accurate quote documentation and client files

Implement quote follow up process and benchmarks with external/internal sales team

Address product and installation questions serving as liaison between Innovations and client

Assist and greet clients in showroom and work to maintain relationships

Assist with organizing and updating ERP, CRM software and PM software for territory

Provide administrative support for territory sales reps by maintaining quotes, project information and curating samples as needed

Provide support to Corporate and local team as needed

Maintain an organized showroom and sample library

Success in this position is achieved when individual(s) possess the following skill set:

Excellent communications skills (written and verbal)

Customer Service or sales background with direct customer interaction whether in person or via phone (2 years minimum)

Proven record of increasing client lifetime by building brand loyalty

Associates degree (minimum) or equivalent relevant work experience

A results-oriented approach

Strong lateral thinking

Team work ethic

A luxury goods or interior design/home furnishings background

We offer a competitive benefits package including Medical, Dental, Vision, 401k, Life, LTD and paid time off and company holidays.

We ask that you utilize the application methods provided to ensure that we can receive your submission.