Now Hiring - Elite Transit Solutions, LLC - Freight Dispatcher Supervisor (Carrier Sales) (M-F 0800-1700 EST) in Charlotte, NC

Do you have a natural ability to influence people to accept change and new ideas? Are you adept at getting others to cooperate? Do you work best when you have a variety of responsibilities? Do you enjoy taking new employees under your wing and teaching them the ropes? ELITE Transit Solutions is looking for an outgoing, empathetic and intuitive leader to supervise the Charlotte Carrier Sales team.

Shift is Monday - Friday 0[please apply online] EST ; This is an in-office role.

ABOUT THE ROLE:

The primary function of a Carrier Sales Supervisor at ELITE is to assist the Carrier Sales Manager in leading and developing a team(s) of Carrier Sales Representatives, implement and monitor their key performance indicators and monitor load coverage in their assigned territory within the region and ensure the highest levels of service using our technology-driven processes. Additionally, a CSS will support and monitor their teams’ efforts in developing, maintaining, and growing their carrier relationships in their assigned region to ensure our capacity is growing. You will be responsible for controlling the costs spent in your area through the setting of target payment rates and holding your team accountable to those rates. The work of a CSS is critical to reinforcing the brand promise of ELITE — to provide every client, big or small, with industry-leading on-time delivery (OTD) rates and best-in-class customer service levels at competitive prices.

ABOUT US:
ELITE Transit Solutions is a rapidly growing third-party logistics (3PL) company with an office in the vibrant South End neighborhood of Charlotte. Surround yourself with highly motivated individuals who bring hustle and heart to work every day! At ELITE, we match our shipping partners with the best carriers possible to push the supply chain forward and provide the top customer service in the biz.
Our proprietary technology is pushing us forward & there are big things on the horizon!
Come be part of our team and build something Distinctly ELITE.

PERKS:

• Benefits (medical, dental and vision) start the first of the month following your start date!
• Student Loan Reimbursement (up to $1200/year)
• 9 Paid Holidays
• Mental Health Floating Holiday
• Diversity Floating Holiday-take time for unique celebrations!
• 401(k) with match
• Parental Leave
• Door DashPass for Work
• Commuter Benefits
• Working Advantage Discount Program
• Dell Discount Program
• Employee Referral Program

ATMOSPHERE:

• Modern comforts-open air with couches, lounges, and natural light…no cubicles here!
• Competitive spirit-take a break and challenge your neighbor to an office competition (pool or ping pong anyone?)
• Casual dress-You do your best work when you’re comfortable. Our offices have a casual dress code.
• Free Bevvys-Fuel up with free coffee, tea, and snacks throughout the day. After your shift, pour a pint from our draft beer selection.
• Growth opportunity-ELITE is rapidly expanding! Get yourself on the fast track to management.
• Collaborate-We work in teams, toward one goal. Bring your best ideas to the front!

ROLES AND RESPONSIBILITIES:

• Lead and develop 1-2 teams of 4-8 carrier sales representatives (CSR).
• Assign a coverage plan within your territory to ensure all loads are being actively worked.
• Act as the cost expert for your assigned territory and set all target pays within that area.
• Manage phone calls/emails as assigned per day, communicating details effectively with internal and external customers and management.
• Be responsible for monitoring your teams assigned KPI’s based on the daily/weekly/monthly/quarterly targets, ensuring your team understands them and are hitting them as well.
• Actively work with and develop the CSRs on your team to further their individual growth
• Resolve problems for customers and carriers using critical thinking and problem-solving skills.
• Participate in and contribute professionally to weekly team/company meetings.
• Uphold ELITE’s technology initiatives.

SKILLS AND REQUIREMENTS:

• Desire to a leader in a fast-paced, high energy office environment.
• Strong multi-tasking and leadership skills to include the ability to task manage and delegate.
• Strong negotiating and conflict resolution skills.
• 3-4 years of logistics industry, 3PL, or brokerage related sales experience is preferred.
• 4-year degree from an accredited university is preferred.

We are an Equal Opportunity Employer

Elite Transit Solutions, and its subsidiaries, are proud to be equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex (including pregnancy), age, marital status, sexual orientation, veteran status, gender identity or expressions, or other characteristics protected by law. Elite Transit Solutions also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.