Now Hiring - Batteries Plus Bulbs - Commercial Sales Coordinator in Aurora, CO

The Commercial Sales Coordinator is responsible for providing support to Commercial Sales customers, Batteries Plus stores, the Commercial sales team and the accounting department.

The Commercial Sales Coordinator will be an integral part of the National Accounts Support team! The Commercial Sales Coordinator will be an onsite role from our Aurora, CO office. Does this position sound like the next step in your career? If yes, apply today to be considered for the Batteries Plus team!

Responsibilities:

Customer Service

• Provide Support to customers on orders, invoices, returns, and credits
• Serve as main point of contact for all stores in regards to Commercial Sales inquiries
• Train new store owners and associates on Commercial Sales procedures and processes
• Collaborate with a variety of departments to resolve Commercial Sales issues as necessary

Order Management

• Manage daily KPI and follow up with stores to correct order, invoice, delivery, and shipping issues
• Process all central orders, returns, credits, and third-party invoices in a timely and accurate manner
• Work with stores and customers to identify and eliminate order processing inefficiencies
• Handle order problems and customer service requests within the department guidelines
• Assist the Accounting team to resolve issues regarding invoice discrepancies and payment problems
• Assist with maintaining and updating the issue list on a daily basis to ensure the most current information is available on open issues

Sales Support

• Prepare and update customer agreements, preferred vendor agreement, employee discount form, and order forms in all systems for all new and existing customers
• Update contract pricing within EC Admin application as needed, including managing any new part additions or removals
• Add new customer locations and update existing customer locations when needed
• Prepare month end sales report for both customers and Commercials Sales team as needed
• Assist the Sales team with any cross referencing or customer inquiries
• Complete project work as assigned within the expected time frames communicated

Qualifications:

• High school diploma or equivalent.
• 1+ year of customer service or sales support experience.

Preferred Qualifications:

• Associates Degree in business or related field

A Bit About Us:

Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.

It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.