Now Hiring - Boniface Hiers Automotive Group - Service BDC Representative in Cocoa, FL

Full description of the position

Answer in-bound calls in a polite and professional manner
Be proficient and professional in dealing with customers via telephone as well as in person
Have ability to communicate via email professionally
Schedule appointments
Meet and greet the customer in a professional manner
Effectively utilize CRM, phone systems and lead management tools
Be honest in all aspects of dealing with customers’
Ability to organize and handle multiple tasks
Maintain a neat and orderly appearance of yourself and work areas
Ability to understand and present figures

Customer follow up

SUCCESSFUL CHARACTERISTICS:
INBOUND AND OUTBOUND PHONE SKILLS HIGHLY DESIRABLE
Individual effectiveness: The ability to take initiative and effectively apply oneself to accomplish department, team, and individual goals and objectives.
Interpersonal Effectiveness: The ability to adapt to other personalities in a respectful manner and maintain self-control.
Persistent and competitive with a good work ethic
Ready to take control of your future and get rewarded for your efforts
Language skills Bilingual or more a plus.
QUALIFICATIONS:
High school diploma or equivalent. Must have a valid driver’s license and a GOOD driving record. Professional appearance. Excellent communication skills. Steady work history, understand sense of urgency relative to ensure customer satisfaction and business needs.

WE OFFER:
Medical and Dental Insurance
401K
Paid Vacation
Factory Incentives

*This job requires the ability to work weekends. (About 40 hours a Week)

Appropriate business casual dress typically includes slacks or khakis, dress shirt or blouse, open-collar or polo shirt, a dress or skirt at knee-length or below, knit shirt or sweater

Job Type: Full-time

Pay: $400.00 - $401.00 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location