Now Hiring - WinnCompanies LLC - Leasing and Occupancy Specialist I - Union Position (Granada Homes) in San Antonio, TX

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy
• Generate and manage traffic, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads
• Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard
• Deliver customer service that exceeds expectations for new and current residents
• Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable
• Review, prioritize, and distribute resident service requests as required
• May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated a necessary based on property, regional or corporate initiatives
• Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types
• Remain current with local events and hiring trends that may have an impact on the property
• During the application or recertification process, responsible to gather appropriate documents by program type for residency approval submission to the appropriate person or third party vendor for review and approval
• Remain current with any and all Federal, State and/or other regulatory requirements and programs

Requirements

• High School diploma or GED
• 1-3 years of work experience
• Excellent customer service skills
• Superb attention to detail
• Outstanding verbal and written communication skills
• Experience with computer systems including Microsoft Office Suite

Preferred Qualifications

• Associate's degree
• Knowledge of Yardi or Real Page software
• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry
• Bilingual in Spanish/English