Now Hiring - Revelation Pharma Corporation - Account Manager in Pensacola, FL

Full description of the position

Job Title: Account Manager

Job Summary:

The Account Manager will serve as the liaison between the pharmacy and medical practices for onboarding new accounts and providing ongoing customer service support. They will also work alongside the sales team to resolve customer requests and provide order statuses in a timely manner. Customer support will be focused on maintaining prescriber satisfaction with a solution-oriented mindset, while raising the level of awareness and brand loyalty within Revelation Pharma therapeutic lines.

Duties & Responsibilities:

• Onboard new and prospective accounts.
• Serve as the primary contact for accounts and the sales team.
• Document all account interactions proficiently in sales CRM and within the Pharmacy Management Software (PMS).

· Respond to customer inquiries related to but not limited to pricing information, new product interest, requests for additional information.

· Does not engage in order fulfillment.

· Identify recurring/serious issues with clients. Leads the coordination of client meetings with operational staff to resolve problems in a timely manner.

• Identify significant new business opportunities and diversify the providers prescribing habits in other therapeutic areas.
• Triage new accounts or prospective accounts to appropriate sales team members to ensure prompt follow-up on interests or product requests.
• Build and maintain contact with accounts to resolve challenges, facilitate client needs, and consistently educate on new compounded products and services.
• Work network pharmacies and sales teams on shared customers and related accounts as needed.
• Maintain a working knowledge of regulations impacting the compounding industry.

Preferred Qualifications & Skills:

• Highly developed interpersonal, organizational and communication skills.
• Ability to speak with confidence and poise.
• Keen sense of self-motivation, dignity, and resolve.
• Experience in compounding pharmacy or within the medical or pharmacy industry.
• Genuinely interested and passionate about positively impacting patient care and the healthcare industry.
• Experience using Microsoft Suite (Word, Outlook, etc.) and Customer Relationship Manager (CRM) software.
• Ability to maintain records of business purchases and complete business expense reports.
• Pharmacy or physician office experience a plus.

Physical requirements:

· Ability to use a computer keyboard, fax machine, communicate by telephone, and lift to thirty pounds.

· Drive or sit for extended periods of time.

Salary:

· Base Salary $45,000.00 - $55,000.00 per year

· Commission

Benefits Include:

• Paid Company Holidays
• Health Insurance (Medical, Dental, Vision, and Supplemental)
• Paid Time Off (PTO)
• Life Insurance
• 401(k)
• 401(k) matching

Job Type: Full-time

Education:

• Certified Pharmacy Technician preferred but not required – In good standing with the Florida Board of Pharmacy if certified.

Experience:

• Account Management: 0-2 years (Preferred)
• Compounding or Retail Pharmacy Technician (Preferred but not required)

Work Location:

· Onsite - Pensacola, FL 32504

· Remote work is not an option for this position.

Paid Training:

• Yes

Direct Report:

• VP, Business Development

Company's website:

• [please apply online] Employment Opportunity

  We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  Job Type: Full-time

  Pay: $45,000.00 - $55,000.00 per year

  Benefits:

  • 401(k)
  • 401(k) matching
  • Cell phone reimbursement
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

  Experience level:

  • 2 years

  Schedule:

  • Monday to Friday

  Ability to commute/relocate:

  • Pensacola, FL 32504: Reliably commute or planning to relocate before starting work (Required)

  Experience:

  • Account management: 2 years (Required)

  License/Certification:

  • Pharmacy Technician Certification (Required)

  Work Location: One location