Now Hiring - ABM Industries Incorporated - Regional Account Manager in New York, NY

Full description of the position

ATTENTION: We are actively hiring during the COVID-19 outbreak through safe hiring procedures.

Hiring: Regional Account Manager
Location: New York, NY
Salary: $80,000 - $90,000/yr.
Starting: Immediately
Shift: Full Time

Job Description

Ideal candidates will possess a positive, can-do attitude and have a passion for helping others be successful. In this role, you will join the National Team for this client, partner and consult with the local operations team, and partner with the client to drive win-win solutions. Successful candidates will bring a customer focused mindset as well as possess strong business and financial acumen skills. You will also provide support, direction and coaching to the site managers at each location.

Essential Functions

• Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
• Be responsible for the delivery and execution of all contracted services within the region
• Build long-term sustainable partnerships with the client at each location we currently service
• Build strategic opportunities and partnerships focused on new markets within the region.
• Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client
• Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
• Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider
• Review financial performance regularly to forecast spend and course correct when necessary
• Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget
• Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives
• Prepare and develop financial and operational reports weekly and monthly
• Work closely with site managers to develop their operational knowledge and management capabilities
• Make sure all onsite employees have clear job assignments, roles and responsibilities
• Develop site specific performance standards and ensure portfolio wide standards are being met
• Proactively create consistent and effective operational processes and see them through to implementation
• Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues
• Drive and promote a strong safety culture; reinforce ABM and client safety programs
• Ensure each site is conducting formal quality checks and inspections according to plan
• Continuously monitor the overall performance of each site and make appropriate changes to improve performance
• Up-sell additional services and tag jobs above and beyond contractual agreements
• Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products)
• Understand and comply with ABM policies and procedures
• Job duties may be modified at any time

Minimum Requirements

• Bachelor’s degree preferred or equivalent military experience
• Minimum of 5-7 years of management experience
• Minimum of 5-7 years in facility services or building management (multi-site locations preferred)
• Previous custodial experience desired
• Extended travel within the region (50% +)
• Excellent organizational skills and attention to detail
• Proficient in Microsoft Office
• Must have working knowledge of OSHA safety standards and regulations
• Must maintain a valid State issued driver’s license

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legall

Work Location: Multiple Locations