Now Hiring - The Cashion Company Insurance and Bonding LLC - Commercial Insurance Customer Service Representative in Little Rock, AR

Full description of the position

About us

Our goal is to At The Cashion Company Insurance and Bonding, LLC, we are committed to honesty, integrity and excellence. Since our founding in 1975 by Knight Cashion, we have strived to ensure our clients receive the best possible insurance services..

Our work environment includes:

• Modern office setting
• Work-from-home days
• Growth opportunities

The primary function of this position is to provide quality service to clients. The Account Manager will be the day-to-day liaison between the client, the respective insurance company and the producer.

Daily servicing of clients will include addressing various coverage issues and handling the inside service work associated with the clients’ account, including all endorsement activity, routine coverage questions, problem solving, renewal, checking and binding of policies. The only exceptions are bond and claims related items which are handled by those departments.

· Build and maintain relationships with clients and insurance companies.

· Foster a positive and mutually supportive working environment in order to provide the best possible client service and Producer support

· Provide prompt, timely, accurate and consistent communications to clients and insurance companies through verbal and written communications.

· Inform and educate clients about coverage, exclusions and exposures.

· Maintain client files in AMS360 and use AMS360 for processing of all transactions and consistent client file/policy management.

· Process daily communications (mail, email, phone requests) responding promptly and appropriately.

· Assist with preparing applications and proposals.

· Process and document renewal submissions with timely follow up to insure timely responses.

· Proactive and strategic anticipation of client needs and timely response to client inquiries and Producer requests

*This description is not an exhaustive list of all duties, qualifications or requirements of employment.

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Little Rock, AR 72201: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

License/Certification:

• Property and Casualty Insurance License (Required)

Work Location: One location