Now Hiring - Confidential - Professional Services PROPERTY MANAGEMENT - ASSISTANT in Boulder, CO

Full description of the position

Join a small, but big impact crew! We have a great team that has a lot of respect for each other. We care about our teammates, our company, and our tenants. Everyone wears multiple hats, and all are empowered to share their voice and have autonomy in their work. We’ve been around for over 40 years and we are growing! We need a high-powered teammate who wants to have a great job in a great setting.

Essential Specific Duties and Responsibilities:

• Greets and assists tenants and visitors in a prompt, courteous and helpful manner.
• Answers phone, screens calls, routes calls, takes messages and provides information. Responds to emails.
• Schedules leasing appointments/showings with prospects.
• Confirms upcoming apartment showings with tenants/prospects via email and/or phone.
• Files mail and general office data, reports, etc.
• Provides assistance with cross-departmental projects upon request.
• Enters data into cloud-based software.
• Ensures lease data are complete: required signatures, checklists, etc.
• Completes Security Deposit Reconciliations.
• Collects and records payments from tenants.
• Executes lease signings and processes new leases, including employment/income verification, rental history checks, etc.
• Maintains work area in a neat and orderly manner.
• Maintains efficient, professional, and effective communication via email, phone, and Slack.

Other as Needed Duties and Responsibilities:

• Helps with preparing resident move in packets and keys.
• Walks properties for lease violations or grounds work orders (i.e., take photos of and make notes of debris, bikes improperly stored, decorations on windows/doors, etc.).
• Other ad-hoc inspections or resident postings.
• Generates maintenance work orders.
• Executes other office policies and procedures necessary.

Expectations:

• May work extended hours during busy season (i.e., work a little early/late, to complete work items - rare occasions).
• Able to manage difficult and uncomfortable customer service situations.
• Practices an attention to detail.
• Will eagerly participate in other leasing and management activity as needed or required to run the company efficiently and successfully.
• Requires sitting for periods of time and using computers in a dynamic environment.
• May occasionally lift files or paper weighing over 15 lbs.
• Requires manual dexterity sufficient to operate keyboard, type 45 wpm, operate a calculator, telephone, copier, and other office equipment as necessary.

Qualifications:

• A bachelor’s degree desired, but not required. High school equivalent required.
• Prefer 3-5 years of progressively responsible experience in an office and/or administrative environment (ideal, but not required). Multi-unit residential experience highly desirable.
• Must have excellent project management, organization, communication (especially written) and interpersonal skills.
• Must be a team player and have the dedication and patience to work in a small company environment and maintain flexibility with schedule and job requirements within both standard procedures and a level of ambiguity.
• Computer Skills: Proficiency in Microsoft Word and Excel, and Google interface required.
• Ability to multi-task with competing priorities while maintaining a workload in a calm and professional manner.
• Must have a valid driver's license and a working licensed and insured vehicle.
• Must be vaccinated for COVID-19.

Compensation:

• Dependent on experience; entry level pay starts at $38K/yr.
• Generous paid vacation and company holidays.
• Mileage reimbursement.
• Tax-free healthcare premium reimbursement plan.
• Professional development training opportunities.

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

COVID-19 considerations:
Common surfaces cleaned daily, masks/gloves available, vaccine requirements.

Ability to commute/relocate:

• Boulder, CO 80305: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a licensed and insured working vehicle?

Education:

• High school or equivalent (Required)

Experience:

• Property Leasing & Management Occupations: 1 year (Preferred)
• Office experience: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location