Now Hiring - Golden Manufacturing Inc. - Sales Support Specialist in North Fort Myers, FL

Full description of the position

Golden Manufacturing, Inc. dba Golden Boat Lifts® is growing rapidly and has new opportunities for motivated and experienced individuals who want to learn and grow. We are currently looking for a Sales Support Specialist to add to our team.

Golden Boat Lifts® has more than 35 years’ experience in building custom, quality boat lifts. Golden Boat Lifts® is committed to supplying Boat Lifts that are safe, good looking, easy to operate, and dependable. Golden Boat Lifts® uses modern methods, technology, and skilled technicians.

Why you will love working for us:

• Paid Time Off (PTO)
• Holiday Pay
• Bonus Pay based on performance
• Opportunity for Overtime
• Safety shoe allowance
• Prescription safety glasses allowance, if needed
• Cross-training opportunities
• Company provided training based on performance

Essential Job Functions:

• Primary focus is maintaining the relationships of new and existing dealerships.
• Receives and processes requests for sales orders, modifications, cancellations, invoices, shipping documents, and contracts.
• Coordinate with other team members and departments to optimize the sales effort.
• Receive and respond to customer complaints.
• Verify the information on the sales order sheets, cross reference the customer preference book, and check for additional customer preferences.
• Verify Green sheets have correct product type, addresses, all line items match the invoice and pick ticket, and verify signatures of salesman.
• File and scan copies of orders received, post orders on records, and additional order documents such as sketches by customers, internal drawings, etc.
• Maintains files of active orders and updates with changes.
• Assign the serial number for the product.
• Print or oversee the printing of tags.
• Participate in Boat Shows as required.
• This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

Required Skills and Abilities:

• General knowledge of boating, docks, marine products, and boatlifts.
• Proficient with Microsoft Office Suite, Quick Books, and ability to learn new database and ordering systems.
• Strong interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Creative nature on top of the technical; think outside the box.

Education & Experience:

• High School diploma or GED
• Three years minimum relevant sales and customer service experience

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• North Fort Myers, FL 33917: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: One location