Now Hiring - Flow Control Group (FCG) - Professional Services Inside Sales Representative in Jacksonville, FL

Full description of the position

About Us:

Accutech Instrumentation, a leading distributor of process control equipment, offers best-in-class compressed air and fluid processing expertise, products and service. With two Florida locations, Jacksonville and Lake Worth, Accutech Instrumentation’s industrial process experts are conveniently located to serve the Florida industrial market. Accutech Instrumentation offers a large inventory of process control instruments to meet the demanding processing needs of the region’s space/aerospace, power generation, water/wastewater, food, beverage, chemical/phosphate, and pulp and paper industries.

Summary:

Accutech Instrumentation is seeking an Inside Sales Representative to join our Jacksonville, Florida office. The Inside Sales Representative will be responsible for providing exceptional service to our valued clients. In addition, you will recommend solutions to a varied industrial customer base, support outside sales, and generate complex quotes.

Duties and Responsibilities:

• Maintain and cultivate positive customer relationships
• Provide price and availability on any standard or specialty item directly to customers
• Take and solicit orders from customers over the phone and via email
• Process order, via order entry system, from our stock or directly source from suppliers
• Follow up on orders to assure critical deliveries
• Resolve any order problems related to delivery or paperwork issues directly with customer and suppliers
• Handle all inquiries/contacts in a professional manner
• Work in concert with our outside sales team, funneling leads/opportunities to the sales team
• Resolve product issues or determine product needs over the phone or via email

Education & Experience:

• Associates degree (preferred) or equivalent work experience in a similar industry

Skills and Abilities:

• Ability to address concerns and communicate clearly and efficiently.
• Ability to convey a positive, customer-friendly disposition
• Ability to handle and resolve challenging problems
• Strong organizational, communication, attention-to-detail, and time-management skills
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
• Strong customer-service focus with a passion to exceed customer expectations
• High energy, drive, and sense of responsibility

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer | Drug-Free Workplace:

Accutech Instrumentation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Accutech Instrumentation is a drug-free workplace.

No Agencies, Please!

Any unsolicited resumes sent to Accutech Instrumentation from a third party, such as an Agency, including unsolicited resumes sent to Accutech Instrumentation's mailing address, fax machine, or email address, or directly to Accutech Instrumentation employees, will be considered Accutech Instrumentation property. Accutech Instrumentation will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Jacksonville, FL 32216: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Inside sales: 2 years (Preferred)

Work Location: One location