Now Hiring - Florida Insurance Center, Inc - Commercial Lines Account Manager - Insurance in Plant City, FL

Full description of the position

Job Description

Florida Insurance Center, a family owned business since 1977, is searching for an Account Manager to join our Commercial Lines team. The Commercial Lines Account Manager (AM) provides support in obtaining, maintaining, expanding, and servicing accounts. The AM is responsible for assisting the Producer in writing new accounts and rounding out existing accounts.

Primary responsibilities include but are not limited to:

• Assists Producer with new and renewal business per agency workflows including, but not limited to, preparing new applications in agency management system, ordering loss runs, submitting applications to carriers, obtaining client signatures as appropriate, and following up to ensure timely responses in conjunction with Producer.
• Processes all incoming items, including but not limited to, change requests, requests for certificates, audits, notice of cancellations and endorsements.
• Maintains current knowledge of the marketplace.
• Confirms the carrier-produced documents for accuracy including, but not limited to, policies, endorsements, audits, cancellations, and secures corrections from carriers on incorrect items.
• Performs contract reviews on complex Certificates of Insurance.
• Prepares finance agreements and collects down payments.
• Invoices transactions accurately including new business, renewals, endorsements, cancellations, and audits.
• Responds to client requests professionally and efficiently.
• Follow-up on open tasks/activities daily.
• Create new business or renewal proposals.
• Request quotes from carriers and brokers and review for accuracy.
• Proactively identifies inadequacies and gaps in coverage.
• Other duties as may be assigned

Additional Information:

• Must be 440 or 220 licensed
• Minimum 2 years of Commercial insurance service experience
• Comprehensive knowledge of insurance products, trends, markets, and underwriting procedures

• Good organizational, verbal, and written communication skills necessary
• Ability to utilize computer programs and understand functionality
• Knowledge of Microsoft products (Outlook, Word, Excel)
• Basic understanding of standard accounting practices
• Ability to carry out complex tasks
• Ability to communicate orally and in writing with others to explain detailed issues and receive and interpret information
• Ability to maintain a positive attitude, express enthusiasm, and be flexible
• Meets or exceeds expectations regarding job knowledge, quality, efficiency, initiative, cooperation, customer service, and overall performance
• Ability to work independently or as part of a team
• Maintains a professional, helpful and courteous demeanor with clients, carrier personnel, and agency personnel
• Partial work from home schedule after 90 day period and successful performance review

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Plant City, FL 33563: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Commercial Account Manager: 2 years (Required)

License/Certification:

• 2-20 or 4-40 License (Preferred)

Work Location: One location