Now Hiring - Commerce Bancshares, Inc. - Sales Solutions & Design Training Specialist - Commercial in Kansas City, MO

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

Commerce Bank is looking for a dynamic, service-focused and technically adept individual for our Commercial Systems Trainer role. The Commercial Systems Trainer is responsible for aiding in the design, development and delivery of process and systems training to a variety of client-facing and non-client facing roles across our Commercial and Small Business teams. The Trainer will work with the Commercial Training Team and systems teams on the design, development, and delivery of key systems and process training.

Essential Functions

• Partner with cross functional teams and leadership for a successful strategy and execution of programs, materials, and CRM integration to enable improved sales performance

• Provide support and consultation for subject matter experts facilitating training and reinforcement activities

• Utilize effective communication vehicles to ensure programs are fully understood and appropriately used by the sales channel and other stakeholders

• Identify and track pre-training and post-training measurements and attendance data to monitor behavior changes as a result of training

• Collaborate with team members to develop online learning content

• Align with and support the internal Consultative Selling and Developmental Coaching facilitation team

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Demonstrated ability to communicate effectively, both verbally and in writing.

• Proficiency in public speaking and facilitating both large and small groups virtually and in-person.

• Ability to collaborate and build trust with leadership and other stakeholders

• Proven ability to lead, a self-starter, goal oriented, and comfortable with a changing environment

• Demonstrated business acumen and strategic thinking

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• Bachelor’s degree in related field or equivalent combination of education and experience required

• 2+ years training methodology experience required

• 1+ years financial services experience required

• 1+ years business to business sales, performance consulting, and data analytics experience required

***Level of role is determined by knowledge, experience, skills, abilities, and education

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