Now Hiring - Vaco LLC - Sales Brokerage Account Manager in Jacksonville, FL

Full description of the position

Vaco is hiring true Sales Brokerage Account Managers located in Jacksonville, FL. We are seeking solid and knowledgeable outside sales with some brokerage OPS and/or sales experience.

Responsible for developing long-term customer relationships and significantly growing key accounts. This role will proactively and relentlessly reach out to existing and prospective customer contacts to educate, promote, and sell operational capabilities, and organizations wide array of transportation and logistics services. This position will actively facilitate and lead interactions between key customers and cross-functional internal teams to develop and ensure the timely and successful delivery of solutions. This role is accountable for achieving assigned monthly margin goals.

Essential Duties and Responsibilities:
Pursues new services and expands current services with key customers

Conducts face-to-face meetings, presents proposals, and closes new business

Aggressively develops warm leads with high potential accounts

Develops and maintains relationships with key decision makers controlling supply chains from the front line to the executive level

Achieves key sales performance targets - volume, revenue and gross margin

Facilitates the development of rate quotes that consistently wins new transportation services business while meeting internal gross margin goals

Stays up to date on all operational functions, and actively facilitates collaborative solutions to operational or billing service issues that arise with customers

Manages customer contracts agreements and terms

Collaborates with internal teams on pricing strategy, plus new services and new account implementation plans

Creates annual budgets that reflect progress in growing profitable accounts

Communicates sales activities and prospective customers to management

Tracks sales activity for each assigned account, plus maintains and updates leads, contacts and opportunities using the CRM system

Track, communicate and facilitate the resolution of cargo claims

Analyze financial information from reports and spreadsheets to develop plans, policies and budgets for increasing profits and improving service

Develop high quality, detailed and accurate PowerPoint presentations for new customer introductions, new services proposals and quarterly reviews

Works with the Director Key Accounts to ensure alignment with departmental and company strategic goals and business plans

Host customer events

Stays current on industry knowledge including market conditions and trends

Other duties as assigned

Knowledge/Skills/Abilities:
Strong communication and presentation skills

Ability to handle multiple projects simultaneously

Works well under pressure and stress

Possess the emotional intelligence to diffuse conflict and develop key relationships

Ability to work in a team environment, while also delivering independent results

Ability to meet quota-level goals

Strong ability to persuade, motivate and influence others

Ability to prioritize, multi-task and manage time effectively

Strategic and creative thinking skills

Driven, enthusiastic and highly motivated

Strong interpersonal skills to effectively interact with internal and external customers

Strong office software skills, including Microsoft Word, Excel and PowerPoint

Willingness to travel as necessary

Must be fluent in English (bilingual is a plus)

Education and Experience Requirements:
Experience in selling and implementing complex solutions, leadership and team development, plus process development and process improvement

Bachelor's degree from an accredited institution required in Business Administration, Sales/Marketing, Supply Chain Management, Transportation, Logistics, Operations, or related major field of study preferred (graduate degree is a plus)

Five or more years of experience with a Transportation, Logistics, or Supply Chain Management company is preferred

Two or more years of experience managing large, complex key accounts with a documented track record of success is preferred

People management experience is preferred

Operational experience and knowledge is helpful